It Support Specialist
At Ravi Urban Development Authority, I managed IT infrastructure, providing system and application support while ensuring optimal network connectivity and device health. I supervised new office network setups, handled server maintenance, and delivered eFOAS training to staff. Additionally, I sourced advanced IT solutions and collaborated with vendors for seamless integration. My experience spans troubleshooting, procurement, and Smart City initiatives, making me adept at delivering scalable, reliable tech support across diverse environments.