Bashasab Bani Email & Phone Number

Installed, configured and maintained the functionality of company desktop systems, together with peripherals and software.➢ Installation, Configuration, and troubleshooting of Windows Operating systems 7, 8, 10, 11.➢ Installation of patches, various applications & service pack➢ User creation and configuration➢ Knowledge in performing backup and restore➢ Responsible for the maintenance and repair of Desktop, Printers, scanners, Laptop. Etc➢ Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible➢ Ran regular checks, tests, and tracking procedures to prevent or identify problems➢ Instructed employees on extending life of computer system through proper use.➢ Performed routine maintenance on all user accounts, data files, etc.➢ Installed or advised installation of upgrades to prevent malfunctioning.➢ Knowledge in outlook 2010 / 2016, Office 365➢ Computer Hardware & Networking Engineering Experience Hardware Troubleshooting & Operating system error solvingInstallation of Hardware, Software ➢ Troubleshooting Hardware & Network Problems➢ Laptop Troubleshooting and repair➢ Providing supp.ort to clients for various Windows based application➢ Coordinating with the Client Remote centers to Resolve & Troubleshoot Hardware & Network Problem.➢ Installing antivirus and updating the same➢ Managed system center configuration manager➢ Installing all the software used by the Client Remotely➢ Troubleshooting the queries raised by the Clients and rectifying the errors as soon as possible➢ Monitoring Connectivity of Network Computers➢ Installation of Windows Server➢ Experience of Knowledge of normal router configuration (DMZ, NAT, Port Forwarding)➢ CCTV NVR and Camera configuration and troubleshooting➢ Basic Configuration and Maintenance of all Networking Devices (Firewalls, Switches, Routers, Wireless Controller, Access Points and IP Phone)➢ Prepared and configured new laptop, workstations, thin client, printers as assigned.➢ Handling customer issues as per escalation and resolving effectively within estimated time➢ Prepared and configured new laptop, workstations, thin client, printers as assigned.➢ Solving Customers query

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  Karnatak University

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