Bas Heinen
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Bas Heinen Email & Phone Number

CRM Strategy and Experience Lead at Whoppah
Location: Amsterdam, North Holland, Netherlands 10 work roles
1 work email found @whoppah.com LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email b****@whoppah.com
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Current company
Role
CRM Strategy and Experience Lead
Location
Amsterdam, North Holland, Netherlands
Company size

Who is Bas Heinen? Overview

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Quick answer

Bas Heinen is listed as CRM Strategy and Experience Lead at Whoppah, a with 33 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at whoppah.com and a matched LinkedIn profile for Bas Heinen.

Bas Heinen previously worked as Customer Experience Manager at Whoppah and Head of Customer Experience at Whoppah.

Company email context

Email format at Whoppah

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{first}@whoppah.com
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AeroLeads found 1 current-domain work email signal for Bas Heinen. Compare company email patterns before reaching out.

Profile bio

About Bas Heinen

MEPersonally a passion, nay obsession, for anything that impacts customer or user satisfaction. My personal opinion is that a company should not exist if this is not a core focus within an organisation. Enthusiastic customers, you create thanks to enthusiastic employees and a software ecosystem that acts like a fungus (yes I really said fungus), making the forest thrive. In the world of the circular economy, it is no longer the case that service is worse or objects are mediocre. Green entrepreneurship and thinking can also be done with the 9+ experience you are proud of. Powering organic growth (you see what I did here? ;-) )At Whoppah, we work to create amazing experiences for both our sellers and our buyers. Design furniture is originally very durable because of its timelessness, we see this value and facilitate international in buying and selling so that they are appreciated again for years to come.

Listed skills include Marketing Communications, Marketing, Insurance, Marketing Management, and 8 others.

Current workplace

Bas Heinen's current company

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Whoppah
Whoppah
CRM Strategy and Experience Lead
Amsterdam, NH, NL
Website
Employees
33
AeroLeads page
10 roles

Bas Heinen work experience

A career timeline built from the work history available for this profile.

Crm Strategy And Experience Lead

Amsterdam, Nh, Nl

Customer Experience Manager

Current

Utrecht, Netherlands

Part of the Product team. Contribute to a green world where experiences are many times better than the establishment (CRM (marketing & transactional), multi-Channel Integrations, Business Owner AI in native chat, Distribution Journeys, CES/tNPS etc.)

Dec 2023 - Present

Head Of Customer Experience

Utrecht, Netherlands

Jan 2023 - Dec 2023

Partner Manager & Strategic Alliances

Delft, Zuid-Holland, Nederland

Feedback Platform as a Service (FPaaS) end end-user possibilities (SaaS)In the world of software islands, I engage in adding value to the end customer in the form of Tech partnerships, Channels, API building blocks to knowledge partners such as marketing agencies and consultancy. With the goal that feedback can be retrieved correctly through any channel and at any time. This allows companies to translate feedback into immediate improvements, making our customers industry… Show more Feedback Platform as a Service (FPaaS) end end-user possibilities (SaaS)In the world of software islands, I engage in adding value to the end customer in the form of Tech partnerships, Channels, API building blocks to knowledge partners such as marketing agencies and consultancy. With the goal that feedback can be retrieved correctly through any channel and at any time. This allows companies to translate feedback into immediate improvements, making our customers industry leadersBrand eXperience (BX)Customer eXperience (CX)Service eXperience (SX)User eXperience (UX)Employee eXperience (EX)eXperience Level Agreements (XLA) Show less

May 2022 - Jan 2023

Business Development Manager (Enterprise)

Amsterdam En Omgeving

Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp.

Feb 2021 - May 2022

Messaging Consultant

Haarlem

WhatsApp Independent Software Vendor (Eazy.im & Saysimple.com) with Tyntec, Twilio, Smooch and CM.com. CPaaS. When Saysimple started in 2015, there were no Messaging BSPs or a revenue model from Meta for WhatsApp. This pioneering phase has put Saysimple at a huge competitive advantage. From starting with a simple dashboard for incoming messaging conversations to API implementations with Accenture, Vaneigens and other System Integrators in SalesForce or Dynamics. WhatsApp… Show more WhatsApp Independent Software Vendor (Eazy.im & Saysimple.com) with Tyntec, Twilio, Smooch and CM.com. CPaaS. When Saysimple started in 2015, there were no Messaging BSPs or a revenue model from Meta for WhatsApp. This pioneering phase has put Saysimple at a huge competitive advantage. From starting with a simple dashboard for incoming messaging conversations to API implementations with Accenture, Vaneigens and other System Integrators in SalesForce or Dynamics. WhatsApp Business & Conversational Commerce Expert | Project Manager Messaging | Messaging Software Specialist (API) | CPaaS | Key-accounts Automotive, Callcenter software, Bank & Insurance and Travel WhatsApp integrations & Messaging Tone of Voice Projects for:Menzis, BMW, Anderzorg, Picnic, HANOS, Omoda, Crisp, Volkswagen, Aimy, Filling Pieces, NN Group, Audi, PON, Santander, ZLM, MINI, Transavia, Danone, Broekhuis, Corendon, ALD Automotive, Sator Holding and many more Show less

Aug 2016 - Feb 2021

Marketeer

Eindhoven & Sliedrecht

Univé Insurance Company (1.6m customers, 2700 employees, 100+ local stores) - CX lead 'Introducing messaging for customer contact' in 2015 with partner Saysimple- Copernica (EM en datamanagement)- Emotion Marketing (conversion optimalisation)- Loyalty-programs- e-Marketing - DTP- Project CRM (Dynamics vs. SalesForce)

Mar 2012 - Aug 2016

Team Leader B2C

Eindhoven, Noord-Brabant

Univé 'Zuid', part of central Organization (Unive Verzekeringen)Customer Service B2C, Team of 10

Aug 2011 - Mar 2012

Insurance Advisor

Hardenberg, Overijssel

Apr 2006 - Jan 2009
Team & coworkers

Colleagues at Whoppah

Other employees you can reach at whoppah.com. View company contacts for 33 employees →

FAQ

Frequently asked questions about Bas Heinen

Quick answers generated from the profile data available on this page.

What company does Bas Heinen work for?

Bas Heinen works for Whoppah.

What is Bas Heinen's role at Whoppah?

Bas Heinen is listed as CRM Strategy and Experience Lead at Whoppah.

What is Bas Heinen's email address?

AeroLeads has found 1 work email signal at @whoppah.com for Bas Heinen at Whoppah.

Where is Bas Heinen based?

Bas Heinen is based in Amsterdam, North Holland, Netherlands while working with Whoppah.

What companies has Bas Heinen worked for?

Bas Heinen has worked for Whoppah, Insocial - Feedback Solutions, Bird, Saysimple, and Univé Verzekeringen.

Who are Bas Heinen's colleagues at Whoppah?

Bas Heinen's colleagues at Whoppah include You Know Me, Noor Goté, Ivette Schrijver, Jemaine Jacobs, and Hermen Verheij.

How can I contact Bas Heinen?

You can use AeroLeads to view verified contact signals for Bas Heinen at Whoppah, including work email, phone, and LinkedIn data when available.

What skills is Bas Heinen known for?

Bas Heinen is listed with skills including Marketing Communications, Marketing, Insurance, Marketing Management, Social Media Marketing, E Commerce, Interim Management, and Corporate Communications.

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