Bashin Moganedi Email & Phone Number

South Africa

Resigned

South Africa

 Set up new retail repair and replace till parts. Troubleshoot and reinstall operating syste m and relatedPOS applications. Meet client SLA requirements. Installin g and configuration of workstations operatingsystems (Windows ) and standard applications e.gMicrosoft Office Escalate any issues to the service desk that could not beresolved Order, replace and reconfigure parts as requested by thecustomer. Supportin g day to day retail issues(Massmart /Massbuild , MDD, PEP

South Africa

 Responsible of IT compliance Assist users remotely and over the phone Troubleshooting Mercury, NEON, Navision, Shop floorand other LOB applications liaising with the back officeapplication managers. Manage users on the DC, reset passwords and unlockaccounts. Network and L ocal printer connections, tonerreplacements. Resolve IT related problems and issues includingequipment, peripherals, software office tools andco rporate systems

Johannesburg Area, South Africa

Support Engineer