Manage the operation support functions related to the branch customersProvide technical support to customers and staff, troubleshooting and resolving issues promptly and professionally.Generate reports, analyze data, and document processes.Receive, review and check payment (chque & POS) from Deyaar CustomersDeveloping and issuing tenancy contractsAnalyze data, analysis and research to determine weaknesses in evidences, quality and limitations of analytics.Developing and issuing contracts related to the municipalityAnalyze data and research outputs to offer explanations for data findings.Provide administrative support to staff as neededAnalyze customer information and needs to improve customer relationships.Analyze innovative logistics solutions that address customer needs.

Supporting HR Manager in managing all HR Factions and supervise HR team (senior HR officer, HR Officer, HR Admin assistant)Enhancing organizational human resources through the planning, implementation, and evaluation of employee relations and HR policies, programs, and practices.Setting HR policies & procedures, organizational structure and personnel management, with full utilization of the HR sections.Manage HR-related projects, such as employee engagement initiatives, team building activities, and culture-building programs.Oversee the recruitment and onboarding process for new employees, ensuring a smooth and positive experience for all candidates and hires.Delivery of comprehensive HR services across the company, ensuring high levels of efficiency and employee experience.Monitor and analyze HR metrics to identify areas for improvement and optimization.Responsible for various administrative tasks, maintaining employee records and documentation.Provide support in the recruitment selection and payroll processes.Interviewing and training new office employees and organizing their employment paperworkManaged project work approval process, ensuring accurate cost code allocation and initial budget set-up and approvals.Administer employee benefits programs and ensure compliance with relevant laws and regulations.Collaborate with department managers to identify staffing needs and develop workforce planning strategies.Maintain confidentiality of personnel records.

Support the HR management of disciplinary and grievance issuesMaintain employee records (attendance, Leaves, Loans “. etc.)according to policy and legal requirementsInterviewing and training new office employees and organizing their employment paperworkSupporting the development and implementation of HR initiatives and systemsProviding counseling on policies and proceduresDevelop and manage recruitment processes, including job postings, resume screening, candidate interviews, and selection.Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring processCollaborate with department managers to identify staffing needs and support them.Administer employee benefits programs and ensure compliance with relevant laws and regulations.Support the management of disciplinary and grievance issuesProviding ongoing performance management support to line management, including coaching, counseling, and career development.Maintain confidentiality of personnel records.Maintain and disseminate employee policy

Develop and manage recruitment processes, including job postings, resume screening, candidate interviews, and selection.Manage employee onboarding, including orientation, training, and initial performance evaluations.Ensure compliance with all relevant employment laws and regulatory requirements, including hiring practices, equal opportunity, and safety.Provide support to employees and managers on all HR-related matters, including benefits, compensation, and employee relations.Develop and implement HR policies and procedures, ensuring consistency and adherence to best practices.Maintain accurate personnel records, ensuring timely and accurate updates to employee data, benefits, and compensation.Facilitate employee development and training programs, including performance management, skills development, and career planning.Maintain confidentiality of personnel records.Provide administrative support to employees and managersEnsure compliance with all relevant regulations and policies regarding workplace health, safety, and security.Process payroll in a timely manner