- Maximizing Conference and Events (C&E) revenue and venue yield through demand day pricing and yielding strategies in conjunction proactive selling techniques and market analysis- Formulate strategic plans with competitive approaches in line with organizational targets- Maximizing the wedding segment to increase the revenue - Ensuring the shifts are reviewed and handovers & briefings are carried out - Maintaining in-depth technical knowledge and skills required for the job- Ensure the team understand the aims of the hotel and the departments role in achieving these aims- Managing the productivity and efficiency of the C&E team, maintaining Hilton Brand Standards and consistent high levels of guest services

- Managing key business contacts and maintaining relationships in order to create new business opportunities and transform potential business in to actual materialization- Use Delphi to build successful sales pipelines, manage prospects, and run reports.- Connecting with customers to build trust and leverage consultative sales techniques.

Gained hands on expertise in the following departments, - Food and Beverage – Specialized in Restaurant service, Bar Service and Room Service- Front Office Department – Specialized in Front office operation and OnQ Hospitality Information System- Pastry Kitchen – Fundamentals of Pastry and Bakery- Conference and Events – Conferences, Meetings, Weddings and other social events coupled with operations in Banquet sales and coordination. Specialized in Delphi Information System