My work experience:Site managerfrom 01.2014 to 04.2015 (1 year 3 months)Rpgmoney.ru - site administrator and customer support.Hosting Technical Support Specialistfrom 04.2015 to 05.2017 (2 year 1 month)Hosting (IT, Telecommunications)Providing technical support to clients of the hosting provider. Help in solving issues related to installation errors of various CMS, setting up domain mail, DNS, configuring VPS servers.Help in transferring sites from other hosting providers.Technical Support Specialistfrom 05.2017 to the present time (2 years 4 months)Supsystic Pty LtdI have been working at supsystic for 2 year and I'm directly engaged in supporting customers and provide both technical and advisory support.I am directly the first customer support line. Helping customers solve their problem. Make a quick fix - if possible. Suggest how to better configure the plugin, recommend settings, etc.