Basia Freeman Email & Phone Number

Las Vegas, Nv

Las Vegas, Nevada, United States

• Develop and implemented comprehensive policies and procedures for effective data management, ensuring the adequacy, accuracy, and legitimacy of data throughout the organization.• Built forecasting mode that helped increase membership 1.5% after 10 years on consistent decline• Devise and implemented efficient and secure procedures for data handling and analysis, ensuring compliance with data privacy regulations and leveraging advanced data analytics methodologies.• Establish rules and procedures for data sharing with upper management and external stakeholders, fostering effective collaboration and data-driven decision-making processes.• Provide daily support to teams in the use of data systems, ensuring adherence to legal and company standards for data management and protection.• Train, onboard, and manage staff accounts on Salesforce, Hybris Storefront, Hybris Backoffice, and Looker for all staff.• Utilize Looker, Salesforce Analysis, and MS Office applications (Excel, Access, Word) to extract data, generate reports, and deliver actionable insights.• Demonstrates strong problem-solving skills with an analytical mindset, effectively troubleshooting data-related issues and authorizing necessary maintenance or modifications.• Collaborate with cross-functional teams, effectively communicating data management strategies and fostering a culture of data literacy and best practices throughout the organization.• Proven track record as a data manager, showcasing expertise in data administration and management functions, including data collection, analysis, and distribution.

• Manage data quality by performing data clean-up within Salesforce and SAS systems, ensuring accurate member information.• Serve as the councils' Looker Champion, leveraging data visualization to build impactful dashboards for metrics, daily member reporting, event tracking, and decision-making to drive membership and programming.• Oversee data collection and entry for reports analyzing membership and evaluation data, ensuring effective program delivery, service delivery, and community support.• Maintain data integrity for all council-wide membership databases, ensuring accuracy and reliability.• Transform raw data into meaningful and impactful analysis that influences business strategy, establishing core metrics and KPIs to evaluate success. Develop and deliver enterprise self-service reporting, including dashboards and data visualizations, to deliver insight across the organization.• Collaborate with business units to develop and implement membership metrics plans using data-driven strategies.• Implemented new process for building summer camp 2023 into newly updated SAP system enabling metrics and report building over time.• Maintain case management with Salesforce, engaging in problem-solving and providing solutions. Skills• Utilized National Census Survey Data against membership information to map out Gap and Saturation areas to focus recruiting and marketing efforts.

Las Vegas Metropolitan Area

• Manages and supervises a horizontal team sized element of 10-25 personal.• Responsible for the coordination and planning of training exercises, while upholding safety requirements.• Held accountable for disciplinary actions, counseling, supervising and implementing a plan of action for improvements.• Served as Information officer for training exercise for Brigade level operation that was 3 grades above current rank. • Oren Lee Peters Achievement Leadership Award received upon the completion of Officer Candidate School. This award was selected by cadre to honor the student that has shown the most improvement in leadership.Prior Positions:Fire Support OfficerFire Direct Officer Excusive Battery Commander Fire Operations Officer

Oklahoma City Metropolitan Area

Enter and process accurate and timely orders by utilizing Electronic Data Interchange in Gen Web system in accordance with Company Policy.Ensure accurate pricing and promotion information for each order.Ensure accurate order entry through knowledge of client’s products and policies for proper delivery to the customer.Communicate all necessary order information to clients regarding our customer accounts to ensure accurate and timely delivery of ordersReview order dashboard for alerts on a daily (hourly) basis.Resolve order issues with knowledge, experience, research, and communication with internal and external groups in a professional manner.Ensure proper and update product information is loaded into Gen Web.Provided updated weekly data report for internal systems that track sales and product utilization. This data is used to help the sales team find trends that increased the customer sales.

Oklahoma City, Oklahoma Area

• Attended professional conferences as well as career fairs to speak with lawyers, doctors and chaplains about the opportunity to joining the Oklahoma National Guard as a Professional Officer thus supporting mobilization readiness for line units.• Built packets for applicants that met the medical and physical standards for the military. This process took 2-6 months to build and approved to get sent up to national board for review and approval.• Would speak with current service members about possibility switching to a Professional Officer opportunity if they met the credentials. This allowed us to focus on retention, while offering soldiers the option of putting the skills they earned with their education to use for fellow service members.• Utilize Access database to create reporting utilizing SQL to pull data and create reporting for Battalion Command. Reports projected current and future recruiting numbers for our state region.

Oklahoma City, Oklahoma Area

• Assisted in the building of a database in Access to house retro data as well as new data to better provide better reporting. SQL code was used to pull needed reporting for management.• Assisted in building of macros in MS Excel to streamline the process of input data into database.• Provide regular KPI reports as well ad hoc reporting to meet the needs of customer and higher management.• Suggested and help implement a new method to enter after the fact loads to decrease man-hours and overall more accurate data for freight side of the business.• Trained oil and gas vendors on system implantation with new input methods for data.• Gathered requirements for new data management system that was used to increase accuracy of data whole reducing man-hours with produced water vendors.• Assisted in gathering audit data that was pulled from SAR Oracle then turned into useable data utilizing MS Access and MS Excel.

Stillwater, Ok

• Inventory management including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies.• Being equipped with the knowledge of the products and services provided by AT&T, U-verse, and Dish.• Understand customers' needs and help them discover how our products meet those needs.• Troubleshooting problems with devices, products, and bills by helping alleviate issues for customers to insure they are satisfied.

Houston, Texas Area

• Utilized MS SQL and Oracle to pull retro data and create reports that displayed the cumbersome cost the current supply purchasing process was costing the company.• Developed a plan to improve the office supply purchasing process in Oracle leading to global implantation.• Improve productivity by reducing invoices proceed from 300 on average a month to 1 with this process.• Reduced the number of people involved in office supply purchasing from 8 to 3 per transactions.• Researched various functionalities within Oracle for office supply project

Master Of Business Administration - Mba, Applied Data Analytics

Bachelor Of Arts - Ba, Management Information Systems, General