Basil Agbor Bessong Email and Phone Number
Experienced Product Manager with years of dedicated expertise in the field of Product Management, Sales, and Customer Experience. I have progressive experience and deep understanding of product strategy, product adoption, market entry, product expansion and employing technology-driven solutions to tackle intricate business challenges.As a tech enthusiast, I bring a wealth of skill sets to the table. Proficient in utilizing an array of tools, including wireframing and prototyping tools, Asana, Trello, Google Suite and advanced customer research tools, I ensure efficient project management and product development.Beyond my professional endeavors, I am a passionate learner, consistently exploring the dynamic realms of crypto and web 3 technologies. My commitment to staying at the forefront of emerging trends reflects my unwavering dedication to personal development and leadership. I place a strong emphasis on customer-centricity, recognizing its pivotal role in successful product management.I am eagerly looking ahead to the boundless possibilities presented by web3, blockchain, and AI. These cutting-edge technologies drive my enthusiasm, and I am poised to contribute my knowledge and experience to this exciting future.
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Co-FounderAiden Jan 2024 - PresentLagos, Lagos State, NigeriaProviding product and company direction.
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Head Of Product And InnovationFalcon Aerospace Limited Jun 2023 - PresentCanada✅Strategic Product Leadership: Spearheading end-to-end product lifecycle management, from ideation to delivery, consistently aligning offerings with market demands. formulating and executing a comprehensive roadmap to ensure the delivery of high-impact features.✅Go-to-Market Expertise: Orchestrating impactful go-to-market strategies, to launch new products and features.✅User-Centric Design Focus: Leading cross-functional teams in enhancing the user experience (UX) and user interface (UI) design. -
Senior Product ManagerBlackcopper Nov 2020 - Sep 2023Lagos, Nigeria✅Successfully managed the entire product lifecycle from concept to launch, including creating product roadmaps and value propositions, developing go-to-market strategies, and leading cross-functional teams to deliver a high-quality product.✅Scaled product to achieve over 200k app downloads, 80k total active users, and 30% recurring revenue with over $3m in loans disbursed.✅Conducted user research and used data analysis to inform product decisions, resulting in an 80% increase in customer satisfaction and a 51% improvement in customer retention.✅Implemented Agile processes that improved release management and reduced time to stores by 6 months, resulting in more efficient and effective product delivery.✅Worked collaboratively with cross-functional teams, including engineering, design, marketing, and sales, to ensure product success. -
Product ManagerSimplebks Apr 2023 - Jul 2023Lagos State, Nigeria✅Strategic Product Leadership: Spearheaded end-to-end product lifecycle management, from ideation to delivery, consistently aligning offerings with market demands. Successfully formulated and executed comprehensive roadmaps to ensure the delivery of high-impact features and enhancements.✅Go-to-Market Expertise: Orchestrated impactful go-to-market strategies, resulting in rapid adoption of new products and features.✅User-Centric Design Focus: Led cross-functional teams in enhancing the user experience (UX) and user interface (UI) design to streamline workflows and bolster conversion rates.✅Enhanced Customer Engagement: Innovatively implemented customer engagement initiatives, leading to heightened user satisfaction and loyalty.✅Revenue Enhancement: Through strategic enhancements and feature launches, substantially contributed to revenue growth. -
Product Manager And Team LeadLocation Beacon May 2017 - Aug 2022Lagos, NigeriaLocation Beacon is your mobile friendly buddy for getting around the city. https://lbeacon.netlify.app/✅Co- founded Location beaconCapitalize on industry and marketplace trends to strategize marketing solutions and enhance business operations by 10%.✅Enhance profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.✅Establish, initiate and optimize business development strategies based on company targets, product specifications, market data, and budget factors.✅Establish criteria for each milestone within the product roadmap as means to measure developmental progress.✅Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
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Sales And Customer Experience ManagerAiesec In Nigeria Aug 2021 - Jul 2022Lagos, Nigeria✅Developed and executed a product strategy that achieved 300% growth, ensuring the sustainability of the organization's product post-COVID.✅I improved the net promoter score from 30% to 70%, and increased funnel conversion by 200%, resulting in better customer satisfaction and increased revenue.✅Led team training sessions that improved team performance by 73%, resulting in a more efficient and productive team. -
Sales And Customer Experience ManagerAiesec In Nigeria Jan 2020 - Jan 2021Calabar,Cross River State✅I was responsible for developing strategies for the sales, attraction and marketing of the organisational exchange products.✅Raised leads, managed old and new customers of the organisation's products✅Managed a team of 20 people efficiently during the pandemic✅Discovered and explored new markets✅Conducted customer research and market analysis of new markets✅Managed the experience of customers along with the organisation's customer flow.
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Project Manager(Virtual Leadership Summit)Aiesec In Nigeria Aug 2020 - Oct 2020Lagos, Nigeria✅Planned and executed a virtual summit with over 2000 participants.✅Organized and led team members.✅Effectively managed time to ensure the timely execution of deliverables.✅Conducted a proper risk assessment and managed all risks that came with executing the project.✅Managed all aspects of the events including logistics, speakers list management, registered list satisfaction etc.✅ Utilised strategic planning and risk mitigation skills to ensure 100% speaker engagement and successful risk mitigation for virtual events.
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Account ManagerAiesec In Nigeria Sep 2019 - Jul 2020Lagos, Nigeria✅I grew the organisation’s partners by 100%.✅Researched and raised new partners for the organisation.✅Managed the accounts of new and existing partners.✅Serviced the relationship between the organisation and its partners.
Basil Agbor Bessong Education Details
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Cross River University Of Technology.Electrical, Electronic And Communications Engineering Technology/Technician -
Pope John Paul De 11 Minor SeminaryHigh School Diploma
Frequently Asked Questions about Basil Agbor Bessong
What company does Basil Agbor Bessong work for?
Basil Agbor Bessong works for Aiden
What is Basil Agbor Bessong's role at the current company?
Basil Agbor Bessong's current role is Product Manager | Product Lead | Transforming Ideas into Impactful Products..
What schools did Basil Agbor Bessong attend?
Basil Agbor Bessong attended Cross River University Of Technology., Pope John Paul De 11 Minor Seminary.
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