Basil B. Email & Phone Number

Gainesville, Fl, Us

Seattle, Washington, United States

Productivity Platforms Engineer responsible for administrative and data collection automation, cloud infrastructure configuration and management, and Tier 3 user support for Microsoft 365 and Google Workspace.- Creation, managing and monitoring of Azure Functions to perform provisioning, deprovisioning, and audit needed to maintain productivity platform services- Configure, manage, and monitor Azure API Management resources needed for integration with systems such as ServiceNow and… Show more Productivity Platforms Engineer responsible for administrative and data collection automation, cloud infrastructure configuration and management, and Tier 3 user support for Microsoft 365 and Google Workspace.- Creation, managing and monitoring of Azure Functions to perform provisioning, deprovisioning, and audit needed to maintain productivity platform services- Configure, manage, and monitor Azure API Management resources needed for integration with systems such as ServiceNow and Provisioning Request Tool- Creation, and deployment of scripts as needed for ad hoc administrative tasks- Creation, managing and monitoring of automation needed to collect and report on usage and security configuration data using Microsoft Fabric, Azure SQL, Azure Sentinel, Google BigQuery, and others as needed- Deploys, configures, and maintains cloud infrastructure-based networking, including connections to UW Campus networks.- Deploys, configures, and maintains auditing and security services to support Productivity Platform Systems- Provide tier 3 support to customers of UW Google Cloud compute services- Maintain Exchange Server systems and architecture for hybrid deployment with Exchange Online- Communicate with users about state of requests or issues, and work with them to gather any needed details- Create, monitor, and escalate support request with Microsoft and Google as needed to address requests and incidents Show less

Bonita Springs, Florida, United States

Systems Administrator responsible for troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security.- Deploy of new applications and enhancements to existing applications, software, and operating systems.- Implement defensive security controls for Office365, Active Directory, Group Policy Objects, internal MDM solution, and servers.- Install and upgrade computer components and software… Show more Systems Administrator responsible for troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security.- Deploy of new applications and enhancements to existing applications, software, and operating systems.- Implement defensive security controls for Office365, Active Directory, Group Policy Objects, internal MDM solution, and servers.- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes- Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.- Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues- Resolve service desk incident tickets and fulfill requests Show less

Knoxville, Tennessee, United States

Senior System Administrator of the M365 Education tenant and Google Workspace. Duties included anti-phishing, IP address whitelisting, troubleshooting, and providing training for Outlook, Microsoft Teams, and SharePoint. Project was facilitating the continued transition from Google Workspace to M365.Responsibilities:- Resolved critical issues in the TeamDynamix ticketing system- IP address whitelisting for multi-function printers and copiers- Engaged in anti-phishing and… Show more Senior System Administrator of the M365 Education tenant and Google Workspace. Duties included anti-phishing, IP address whitelisting, troubleshooting, and providing training for Outlook, Microsoft Teams, and SharePoint. Project was facilitating the continued transition from Google Workspace to M365.Responsibilities:- Resolved critical issues in the TeamDynamix ticketing system- IP address whitelisting for multi-function printers and copiers- Engaged in anti-phishing and spam remediation via Microsoft Defender portal- Utilized Exchange Management Shell and Exchange Online powershell module to provision user and shared mailboxes- Remediated users falsely flagged for spam or being compromised- Assisted security team in acquiring data for compromised user via audit log- Supported Intranet transition to SharePoint online by providing training and troubleshooting Show less

Baltimore, Maryland, United States

Primary Global Administrator of the M365 tenant. Included provisioning users, troubleshooting, and providing training for OneDrive, SharePoint, and Teams. Project to transition user base from Google Workspace to Microsoft 365.Responsibilities:- Utilized PowerShell to configure forwarding from Exchange Online to Gmail for multiple users- Created conditional access rules, such as, mandatory MFA to meet security requirements- Implemented licensing groups for M365-… Show more Primary Global Administrator of the M365 tenant. Included provisioning users, troubleshooting, and providing training for OneDrive, SharePoint, and Teams. Project to transition user base from Google Workspace to Microsoft 365.Responsibilities:- Utilized PowerShell to configure forwarding from Exchange Online to Gmail for multiple users- Created conditional access rules, such as, mandatory MFA to meet security requirements- Implemented licensing groups for M365- Controlled access to key SharePoint sites via security groups in Azure- Delivered user-education for OneDrive, SharePoint, and Teams- Duplicated templates of Modern SharePoint sites via the PNP PowerShell Module for SharePoint- Solved critical issues in the ServiceNow support ticketing platform- Utilized Microsoft Flow, Microsoft E-discovery, and Microsoft Cloud Defender Show less

Poughkeepsie, New York, United States

Lead Engineer of post migration project from on-prem Exchange (2016) to Exchange Online/ECM structure into SharePoint. This was a component of the ultimate goal of modernizing the environment and fully adopting M365.Responsibilities:- Hardened Azure environment by creating conditional access rules- Created licensing groups for M365 and MS tools such as Visio and MSProject- Created ADFS login page- Provisioned mailboxes, shared mailboxes, and distribution groups in a… Show more Lead Engineer of post migration project from on-prem Exchange (2016) to Exchange Online/ECM structure into SharePoint. This was a component of the ultimate goal of modernizing the environment and fully adopting M365.Responsibilities:- Hardened Azure environment by creating conditional access rules- Created licensing groups for M365 and MS tools such as Visio and MSProject- Created ADFS login page- Provisioned mailboxes, shared mailboxes, and distribution groups in a hybrid M365 environment- Created dynamic distribution groups- Provisioned OneDrive and Teams- Managed Gimmal connection to SharePoint- Updated Service Connection Point (SCP) using prior Exchange server name and Exchange Management Shell- Created PowerShell scripts to change the UPN for multiple groups of users on the Active Directory- Used Azure AD connect to sync Active Directory credentials to the Cloud- Utilized with Microsoft Endpoint Configuration Manager- Configured MDM and MAM via Microsoft Intune- Worked with Microsoft Power BI interactive data visualization software- Implemented and configured VMWare- Tested Azure and ADFS connectivity and remedied any issues that arose- Utilized Postman Google Chrome plug-in- Solved critical issues in the ServiceNow support ticketing platform- Utilized Microsoft Flow, Microsoft E-discovery, and Microsoft Cloud Defender Show less

Marysville, Ohio, United States

Architect of the eDiscovery solution for Honda, implemented by Wipro, to address their compliance, data retention and integrity needs. Reviewed plans, assessed needs and created deployment initiative according to stakeholder needs. Provided guidance on M365 application stack (Exchange Online, OneDrive for Business, Teams, SharePoint, Azure).Responsibilities:- Conducted reconnaissance investigations, compromised credentials, at risk accounts and over all security/data health-… Show more Architect of the eDiscovery solution for Honda, implemented by Wipro, to address their compliance, data retention and integrity needs. Reviewed plans, assessed needs and created deployment initiative according to stakeholder needs. Provided guidance on M365 application stack (Exchange Online, OneDrive for Business, Teams, SharePoint, Azure).Responsibilities:- Conducted reconnaissance investigations, compromised credentials, at risk accounts and over all security/data health- Reviewed sharing policies in OneDrive and SharePoint- Audited retention policies enabled within Exchange and recommended additions and modifications- Implemented Azure Threat Protection policies for data protection in transit- Deployed Advanced Azure features such as safe-links, safe-attachments, and cloud app security- Cross-team communication with client to obtain project enablers- Drafted a Technical Document documenting functionalities available in Microsoft 365 Advanced eDiscovery- Project estimation and gathering of requirements for Advanced eDiscovery- Tested and validated end-to-end workflow of case management in Advanced eDiscovery consistent with EDRM model- Validated and documented relevance module and search conditions per company requirements- Conducted sprints to review, plan, test, and implement procedures and policies for eDiscovery- Reviewed and created review sets, added appropriate data for both O365 and non-O365 data components- Conducted bulk queries in review sets- Ran analytics and generated reports to monitor usage and system health- Tested review sets based on data uploads to O365- Implemented retention labels and initiated planning for data import and export- Ran analytics against data sets for review, replicated sample queries and tested tagging functionality- Designed components for the SharePoint landing page via PowerShell- Reviewed errors related to Advanced eDiscovery and remediated accordingly Show less

Lebanon, New Jersey, United States

OneDrive SME NYL to migrate data from homeshares to OneDrive sites, and decommission homeshares (included estimated 200-300 TB and 3.6MM files and 7.7 TB already stored in the OneDrive sites). Brought in to participate in each stage of migration, including prep and post tasks. Provide solutions to technical hurdles including non-centralized New York Life’s homeshare environment, fileshare admin access account permissions and security.Responsibilities:- Used CyberArk, Inventory… Show more OneDrive SME NYL to migrate data from homeshares to OneDrive sites, and decommission homeshares (included estimated 200-300 TB and 3.6MM files and 7.7 TB already stored in the OneDrive sites). Brought in to participate in each stage of migration, including prep and post tasks. Provide solutions to technical hurdles including non-centralized New York Life’s homeshare environment, fileshare admin access account permissions and security.Responsibilities:- Used CyberArk, Inventory Manager, SharePoint Manager and SkySync to facilitate the migration of data to OneDrive- Utilized Information Rights Management (IRM) function as security solution for OneDrive and restricted and disallowed external sharing- Provisioned temporary account with the required access specific to migration tool- Set up and configured OneDrive, verified user licenses, and destination environment is creation and configuration- Identified early adopters and pilot users and planned migration and OneDrive Sync client deployment- Ran SharePoint Migration Tool assessment, prepared velocity migration schedule, pilot test migration, validation and remediation- Created a new admin account to provide admin access to both Inventory Manager and SharePoint Migration tool allowing access to each fileshare scanned/migrated- Used the Inventory Manager from FastTrack for analysis and reporting- Involved in Data Loss Prevention, Data Management, Data Transfer, Data Analysis and Reporting- Reduced volume of OneDrive support tickets escalated to L3 by creating OneDrive troubleshooting documentation with scenarios and procedures and performing Knowledge Transfer (KT) session with the L2 team- Created Strategy/Deployment document that outlines processes, risks, requirements for OneDrive migration- Worked with MS to create a script that scans all of the OneDrive sites in the tenant, remove chosen account from any site that the account is a site collections admin of with produced CSV validation Show less

Bachelor'S Degree

Education record