Basil Bafadhal Email & Phone Number

United Kingdom

As Part of management for the Plaza lounge in Heathrow airport it’s my responsibility to ensure policies are in place to manage and control F&B stock levels, increasing bar and reception sales, constantly analyzing business trends and competitors to provide the best customer experience to our guests, Work with other Supervisors to produce a standardized training manual for all lounges-Supervise the work of Reception, Front of House, Cleaning, Maintenance and Good Receiving teams to operate the Lounge

Brentwood, England, United Kingdom

As a complex order manager I have the responsibility for Ethernet Delivery in Enterprise, I have to successfully deliver Fibre lease lines to small and medium enterprises. It is a must that I proactively work towards managing reducing delayed orders which in turn brings in a significant amount of revenue for the business. With this role I had to start, manage and maintain a very close relationship with all our clients that's started a contract with us. Being a Cloud team (SIP) with live porting system a big objective for us was to manage the cease in error process to improve lead time in dealing with customers who are out of service - along side working in-between live porting departments in India and customers within UK.

London, England, United Kingdom

I as a Product manager was responsible for identifying user requirements and building relationships with all our clients from start to end - this means it was my role to have advanced strategies in identifying how we can match our client requirements with the BT's existing projects, upcoming contracts, product launches and the overall vision of the BT.