Basil Daniel Email & Phone Number
@simplotel.com
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Who is Basil Daniel? Overview
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Basil Daniel is listed as Account Manager| Senior Consultant at Plum, a company with 647 employees, based in India, India, India. AeroLeads shows a work email signal at simplotel.com and a matched LinkedIn profile for Basil Daniel.
Basil Daniel previously worked as Manager, Customer Success at Live2.Ai and Customer Success Manager at Simplotel. Basil Daniel holds Bachelor Of Engineering - Be, Mechanical Engineering, First Class from United Institute Of Technology.
Email format at Plum
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AeroLeads found 1 current-domain work email signal for Basil Daniel. Compare company email patterns before reaching out.
About Basil Daniel
Currently working as Assistant manager in User experience team at Think and Learn Pvt ltd which is the parent company of Saas based Byjus the learning app. Responsible for driving the customer experiences and retention team towards achievement of organisation goals and objectives, by providing strategic customer support and retaining the customers by understanding their issues in a way that drives growth for the company and enhances the performance of the department as well. Ensuring that all business objectives are being met within set time frames. Responsibilities : Retaining the customer and their relationship with the company; conflict management ;escalation handling;coordinating with the other departments such as finance & commercial, logistics, content, sales and marketing etc
Basil Daniel's current company
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Basil Daniel work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Current
Customer Success Manager
- Managing high-priority customer accounts, ensuring smooth onboarding for new customers, and developing strong relationships. Served as the primary contact, handling escalations and collaborating with sales, product.
- Analyzed performance data and held business reviews with clients to understand their needs, identify concerns, and provide consultation to increase productivity in terms of revenue and website traffic by identifying.
- Increased transaction revenue and reduced churn rates by 2%, contributing to overall revenue growth from Monthly Recurring Revenue (MRR) and Variable Recurring Revenue (VRR).
Assistant Manager
Focused on retention of active Business Customers through active listening, empathy and assuming ownership of customer issues and effectively reducing the churn rate and implemented upselling and cross-selling strategiesEvaluate and reviews performance of the team and makes recommendations on pathways to improvement and handling customer escalations.
Product Specialist
Business Development Executive
Associate
Responsibilities includesInternal Procurement of items from storesSpare management and DocumentationMan power Handling to accomplish the target Time management for project completionCoordinate with Design, Production and Quality teamsProduction and Paint shop Quality supervisionPacking and Dispatch supervisionBusiness communication and client relations
Management Trainee
Trainee in Engineering Business and working with Product data management team as well operations for improvement of existing functions
Colleagues at Plum
Other employees you can reach at plumhq.com. View company contacts for 647 employees →
Shailja Sharma
Colleague at PlumBengaluru, Karnataka, India, India
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BP
Bhavesh Palekar
Colleague at PlumBengaluru, Karnataka, India, India
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AG
Atharve Gujar
Colleague at PlumBengaluru, Karnataka, India, India
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AH
Aditya Harivansh
Colleague at PlumBengaluru, Karnataka, India, India
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MZ
Mohamed Zakaria Yala
Colleague at PlumAlgiers, Algeria, Algeria
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DN
Dr Nalanda Debnath
Colleague at PlumAmbala, Haryana, India, India
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SS
Sitara Sridhar
Colleague at PlumBengaluru, Karnataka, India, India
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JE
Jonathan Edward
Colleague at PlumBengaluru, Karnataka, India, India
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SN
Stephen Njoki
Colleague at PlumRoysambu Ward, Nairobi County, Kenya, Kenya
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SP
Sathya Prema Kumari F
Colleague at PlumBengaluru, Karnataka, India, India
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Basil Daniel education
Bachelor Of Engineering - Be, Mechanical Engineering, First Class
Master Of Business Administration, Human Resources Management, First Class
Frequently asked questions about Basil Daniel
Quick answers generated from the profile data available on this page.
What company does Basil Daniel work for?
Basil Daniel works for Plum.
What is Basil Daniel's role at Plum?
Basil Daniel is listed as Account Manager| Senior Consultant at Plum.
What is Basil Daniel's email address?
AeroLeads has found 1 work email signal at @simplotel.com for Basil Daniel at Plum.
Where is Basil Daniel based?
Basil Daniel is based in India, India, India while working with Plum.
What companies has Basil Daniel worked for?
Basil Daniel has worked for Plum, Live2.Ai, Simplotel, Byju'S, and Byju'S (Think & Learn Pvt. Ltd.).
Who are Basil Daniel's colleagues at Plum?
Basil Daniel's colleagues at Plum include Shailja Sharma, Bhavesh Palekar, Atharve Gujar, Aditya Harivansh, and Mohamed Zakaria Yala.
How can I contact Basil Daniel?
You can use AeroLeads to view verified contact signals for Basil Daniel at Plum, including work email, phone, and LinkedIn data when available.
What schools did Basil Daniel attend?
Basil Daniel holds Bachelor Of Engineering - Be, Mechanical Engineering, First Class from United Institute Of Technology.
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