Basilio Serna Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

• Assists library users with databases to answer reference queries in-person, online and telephone.• Records and maintains user statistics and departmental transaction statistics for annual report summaries.• Assists reference librarians with creating, updating and maintaining research guides, tutorials, and other instruction and consultation resources.• Provide training for student employees as well as supervising daily tasks.• Assists patrons in usage of library equipment which includes computers, printers, scanners and photocopiers.• Revise and/or update Access services and Reference procedures manual (online and in print) as needed.• Assists with resource sharing activities such as Interlibrary Loan requests as needed.

Boston, Massachusetts, United States

• Operated all copy center equipment including copiers, lamination machine and cutters.• Processed all billing requests including departmental accounts.• Trained, supervised and assigned work to student employees.• Collected all money deposits from public copiers and cash register, handled all banking transactions and deposits.• Assisted patrons with the use of public copiers; maintained copiers by refilling paper and toner and fixing paper jams; monitored all copiers for any problems daily and placed service calls as needed.

Boston, Massachusetts, United States

• Collected, sorted and shelved all types of library materials.• Insured collections were arranged in correct call number sequence; maintained the orderliness of collection areas by straightening, shelf-reading and shifting materials as necessary.• Trained, supervised and assigned work to student employees.• Provided patrons with information and assistance in locating materials, provided directional assistance and helped interpret information found in catalog.• Searched library stacks for missing materials.

Master Of Library And Information Science, Mlis

Bachelor Of Science (B.S.), Communication