Basim "Sam" Rawashdeh Email & Phone Number

Brunswick, Ohio, United States

Fairlawn, Ohio

-Reduced shrink results from 4.1 percent to 1.65 within one year.-Drove highest KPI's within district/company through training/maintaining top talent. -Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timelines and creativity.-Successfully assessed team skills and developed 2 Assistant Store Managers to Store Manager positions; additionally, met hiring goals annually based on goals of 10-20 associates to ensure coverage/profitability during peak Holiday season-Maintained high evaluation scores for audits, quality control, and mystery shops above 90%.-Responsible for store's daily operations, high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals-Maintained store's appearance and merchandising with ongoing marketing campaignsPreserved expenses below budget due to controlled use of payroll hours and followed policies per company standards.-Maintained an outstanding customer service oriented environment through selection, training and development of staff. Set, evaluated and reached short term and long term goals for store and staff.

4026 W 59Th St

Head of Security/Office Assistant| 2006-2016¬ Maintain safety protocol for building, staff, and students. Responsibilities include fire drills, parent/student screenings and home visits.¬ Actively respond to incidents, fights or other issues in the school that threaten the safety of students, staff, and/or guests¬ Report unusual activity or suspicions of safety issues to the Security Supervisor or administration in a timely fashion¬ Complete proper documentation related to incident reports and misconduct reports¬ Actively participate in professional development training to ensure ongoing growth and to advance skill¬ Build positive and professional relationships with students and leverage those relationships to establish and maintain productive and safe learning environments and common areas of the building¬ Interact with parents in a courteous and professional manner¬ Office duties include, scheduling appointments and interviews, answering phones, sending faxes, making copies, and other office responsibilities.- Assist teachers and administration with implementing plans of development for students’ academic goals- Work with students in small groups to assist with academic development- Work one on one with students to ensure success in the classroom

Calumet City, Illinois

Manager| 2004-2007¬ Create schedule for employees¬ Set sales goals, work assignments and in store promotions.¬ Ordered inventory and equipment.