Senior Human Resources Generalist
Current• Streamlined onboarding process with digital solutions, reducing new hire integration time by 25% and enhancing employee engagement scores.• Communicate company policies, updates, and key initiatives to employees through channels, including email, newsletters, and team meetings, ensuring consistent understanding and alignment with organizational goals.• Administer employee data changes through HRIS Paylocity, ensuring compliance with company policies and legal regulations.• Work closely with Customer Experience (CE) Leadership Team as a Business Partner by guiding recruitment, onboarding procedures, training, and employee development.• Mentor and guide new leaders in performance management including training, goal setting, and Performance Improvement Plans.• Led thorough investigations into workplace complaints of misconduct; developed tailored corrective actions with management and legal counsel.• Assist with multistate payroll processing for 120 employees, answer Unemployment Claims, and help with facilitating benefit open enrollments.• Assist with full cycle recruiting, including sourcing, screening, and interviewing for non-C-level positions within the organization.• Spearheaded the Culture Committee, organizing quarterly virtual global All Staff, monthly US Town Halls and Social hours.• Recognized with the 2022 Rising Star award for exceptional performance.
