Deputy Manager
Current-Retail Management: Supervise a 44,000 sq ft retail space, managing 80-150 sales team members to ensure seamless daily operations and top-tier performance. Drive daily retail and omni-channel sales operations, consistently achieving annual sales targets over 100 crore. -Team Development: Implement comprehensive training programs, increasing KPIs by 10-20%, and fostering a high-performance culture that boosts bottom-line sales growth.-Process Optimization: Streamline sales processes to adapt to evolving customer behaviors, resulting in 10-20% sales improvements and enhanced sales associate efficiency.-Sales Playbook Development: Create and deploy strategic sales playbooks, establishing clear targets and detailed plans that save a minimum of 1 hour in daily operations.-Performance Management: Set and monitor performance targets for retail staff, utilizing effective follow-up techniques to ensure consistent and superior performance.-Inventory: Enhance inventory management processes to reduce shrinkage, minimize stock-taking time, and ensure efficient stock management.-Collaboration: Gather and analyze market data to provide actionable insights, support strategic decisions, and promotional campaign execution. Offer constructive feedback on store development and visual merchandising (VM) initiatives to enhance aesthetic appeal and functionality.-Strategic Planning: Develop and execute strategic plans to ensure future sustainability and sales growth, aligning with corporate objectives.-CX: Elevate customer satisfaction through outstanding service and proactive problem-solving, fostering long-term customer loyalty.-IB: Oversee franchise operations for premium brands like Nike, Adidas, Asics, and Clarks, ensuring compliance with guidelines and driving sales growth.-Apparel Sales: Educate the sales team on effective techniques for the new apparel product line, tracking progress and providing continuous feedback for product enhancement.