Experienced Sales Manager with a demonstrated history of working in the banking industry. Skilled in Customer Service, Communication, Research, English, and Finance. Strong professional with a Bachelor of Business Administration - BBA focused in Banking. 4years 5months of banking experience across differnt verticals. In which 1.5 years of Import Trade and finance experience. Currently working as a Gold Loan Sales Manager in Srinagar.• As a Team Manager have the responsibility of integrating and assembling data from team members and forwarding / representing the same data to Regional Leaders.• Lead, train, and motivate a team of sales representatives to deliver exceptional performance and meet individual and team sales quotas.• Ability to handle team and get work done within the timeline and ensuring towards the Qualitative and Quantitative aspects of the business.• Managing incremental business and disbursement business (MTD and YTD).• Planning and establishing marketing activities in an around the BSA Locations.• Regularly evaluate the performance of the sales team, provide feedback, and implement improvement plans where necessary.• Possess strong negotiation skills to successfully close deals.• Build and maintain strong relationships with potential and new clients, ensuring excellent customer service and satisfaction.• Handling Escalations (if any).• Document Scrutiny and making swift in outward remittance.• Swift payments in swift alliance specially MT103 , MT202, MT191.• Identifying OFAC & FATF alerts in Amlock.• Determined & implemented additional steps compliance based on research of customer record.• Building and maintaining healthy business relations with trade desk officer , ensuring customer satisfaction , handling customer queries regarding FEMA guidelines and FOREX transactions. • 1.5years of total experience in Import trade.