Basit Rahim Email & Phone Number

London, United Kingdom

• A Deloitte run project, reviewing customer cases relating to the sale of annuity products.
• Collaborate between departments to help carry out the investigation on customer cases and be able to make judgements based on the evidence, to decide if FCA guidelines were followed for the sale of these products.
• Adhering to performance standards; met daily deadlines, whilst achieving high quality, which resulted in achieving the quality award.
• Recommend and calculate redress.
• Train new members on how to use the different software’s to ensure the effective and efficient running of project operations.
• Working towards a qualification in CII.

London, United Kingdom

• Trained to provide great service in advising customers on the best products according to their enquiry.
• Fast pace environment, required to work effectively and confidentially on the tills, stocking, liaising with managers/colleagues.
• Administrative duties, i.e. booking deliveries, gap tracking etc.
• Maintain performance targets for the sale of premium products.
• Providing great customer service, by providing, greeting the customer, prompt services at the till and assist with choosing products for the customer.
• Cash office duties.

London, United Kingdom

• Work in the production team, comply with Good manufacturing practices and standard operating procedures.
• Heavy workload required to work efficiently and great organisational skills.
• Work independently, track your own progress, be self-aware of any further training needed.
• Administrative duties; Recording data into production logs, answering phones.
• Liaising with different departments in the production process, providing information or products.

London, United Kingdom

• Busy environment, with 16,000 ca. registered patients, required to work efficiently under pressure.
• IT literate with competency in Microsoft applications, and learning new systems to handle patients’ data.
• Made copies, opened post, sent faxes, scanning, ordered office stock and organised files.
• Compliant with data protection legislation.
• Liaise with colleagues, visitors, and patients, to help carry out the daily tasks and to help improve services provided by the practice.
• Maintaining performance requirements in a busy practice was essential in a smooth and efficient service.

London, United Kingdom

Dealing with customer queries and complaints. Displaying products and stocking merchandise. Part of the refunds and exchange team. Reporting problems and discrepancies to a supervisor. Giving advice and guidance on product selection to customers.

Doctor Of Philosophy - Phd, Chemistry, Not Completed

Project associated with the production of Catalysts and nanomaterials. Project Worked as a team to help set up a lab. Collaboration with.

Bachelor'S Degree, Chemistry

Chemistry, Physical Sciences, 2:1

Chemistry, Physical Sciences, 2:1