Basit Shah Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

• Core responsibilities are managing learning operations which includes but not limited to program management, training data analysis, data management through Oracle, build reports• Timely co-ordination with internal stakeholders for their training needs and prepare proper MIS• Managing the bankwide training calender, premises management, vendor management, logistics handling• Technology support which includes zoom/oracle backend issues• Managing islamic conversion project country wide and arraging trainings for target audience to get them certified• Managing occupancy to cater stakeholders needs and focus on providing best customer services• Preparing different analysis reports for center head

Lahore, Punjab, Pakistan

• Supervise the team in order to streamline all the processes and procedures.• Making strategies to acheive MTD and YTD targets. • Arranged engagement and team building sessions with staff on weekly basis to give way forward in more effective and efficient way• Auctioned repossessed vehicles through inviting approved car dealers and advertisement as per bank policy• Conducted bi monthly meetings with respossession teams to share their progress• Responsible to resolve audit observations highlighted by state bank of pakistan

Lahore, Punjab, Pakistan

Core responsibilities included;• To achieve delinquency target every month, control GCO quarterly and achieve recovery target monthwise• To send dunning letters on every cycle cut date• To send inspection notices to suspicious customers where needed• To handle legal cases and correspondence with legal team for timely resolution of dispute cases• To issue repossession files to repo team after completion of procedure and follow up with team• To adhere collection manual and bank policies

Lahore, Punjab, Pakistan

Built existing and develop new business relationshipsWorked with sales team to identify, develop and articulate new business opportunitiesSold cross products to clients as per their needsAlways pushed hard to enhance sales by using marketing tools.