Basit Shakeel Email and Phone Number
Banking Professional | Customer Service | Sales Professional | Portfolio Management | Sales Specialist | Customer Centric | Digital Product Management | Sales Strategist | A dedicated banking professional with a diverse skill set spanning customer service, sales management, and portfolio management. Committed to fostering exceptional customer relationships and delivering results. Extensive experience in telesales, customer support,business management and complaint management, adept at resolving customer issues efficiently and respond timely to the customers for better customer experience. Known for effective time management and currently contributing to the growth and success of Pakistan's largest Islamic bank Alhamdulillah. Let's connect to discuss how we can enhance the banking experience together
Meezan Bank Limited
View- Website:
- meezanbank.com
- Employees:
- 5723
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Relationship Manager- Roshan Digital AccountsMeezan Bank Limited Aug 2024 - Present"Delivering tailored, top-tier services for a Roshan Digital account, meeting revenue goals set by management. Facilitating non-resident Pakistani clients in establishing accounts with Meezan Bank and investing in diverse government and bank schemes. Championing superior customer service, ensuring utmost responsiveness, and fostering strong coordination with operations to consistently deliver prompt, exceptional service to our valued clientele."
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Relationship Executive-Roshan Digital AccountsMeezan Bank Limited Jul 2022 - Aug 2024Karāchi, Sindh, Pakistan
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Inbound Customer Service OfficerMeezan Bank Limited Nov 2019 - Jun 2022Karāchi, Sindh, Pakistan"Managed inbound calls from both local and international Pakistani customers, addressing their inquiries and concerns promptly. Facilitated swift resolutions by liaising with the concern department. Proactively ensured customer satisfaction and excellence through outbound calls, catering to both local and international clients. Coordinated with branches and various departments at the head office to effectively manage customer issues, striving for exceptional customer service.""Handled escalated calls requiring senior supervisor intervention, ensuring seamless communication between customers and senior floor supervisors. Assumed floor management duties and oversaw all agents
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Telesales ExecutiveDubai Islamic Bank Pakistan Nov 2018 - Oct 2019Karāchi, Sindh, Pakistan
Frequently Asked Questions about Basit Shakeel
What company does Basit Shakeel work for?
Basit Shakeel works for Meezan Bank Limited
What is Basit Shakeel's role at the current company?
Basit Shakeel's current role is Relationship Manager - Roshan Digital Accounts.
Who are Basit Shakeel's colleagues?
Basit Shakeel's colleagues are Mariyam Bukhari, Muhammad Zahid, Amjad Shahzad, Rana Muhammad Ishfaq, Zaeema Mohammed Ali, Bilal Abdul Qadir, Chaudhry Talha.
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