• Oversee the management of customer and internal web portfolio, covering tasks such as Domain Registration, DNS, and Website Hosting.• Ensure the continual updating of current website platforms and software, taking charge of necessary additions, alterations, and development on customer websites.• Execute Specification Design and Website building for new projects, emphasizing proficiency in WordPress, Shopify and WooCommerce platforms.• Facilitate the smooth execution of websites by adding api's, plugins (such as mailgun, mailchimp, zoom, paypal, etc )to fulfill customer requirements and enhance functionality.• Handle domain operations, including registration, renewal, and hosting.• Implement robust website security measures to guarantee the safety of online assets.• Manage customer emails, including setup and maintenance, utilizing platforms like Zimbra and Office 365. Oversee Webmail and Website contact email.• Lead the design and implementation of AI strategies and tools, with a focus on Web Chatbots, social media, and marketing initiatives.

• Provide adept support for diverse desktop software, hardware systems, and server infrastructure.• Utilize Datto RMM for remote support, ensuring efficient and effective assistance.• Deployed MeshCentral on the Plesk server for temporary remote support customers.• Manage the installation, configuration and maintenance of computers, workstations, and servers.• Actively participated in research and development initiatives, contributing to the implementation of new technologies.• Monitor website security to promptly identify and respond to breaches.• Manage domains and hosting for a variety of customers.• Utilize Autotask CRM for efficient ticket management, ensuring streamlined customer support and issue resolution.

Conducting Labs for various Computer Science Courses, which includes:• Mobile Applications Development (Android)• Programming Fundamentals (C++, Python)• Web Engineering ( HTML, CSS, JS, PHP )• Big Data Analytics (Hadoop, Hive, Impala, Sqoop)• Statistics For Data Science• Database Management System• Data Mining• Introduction to Computing Technologies• Object Oriented Programming

• Designing databases with both front-end and back-end users in mind.• Monitoring system performance and identifying problems that arise.• Reporting on metrics regarding usage and performance.• Suggesting changes and improvements for database maintenance or protection.• Regularly liaising with IT project managers and database programmers.