Abdul Basith Kp Email & Phone Number

Kerala, India

Successfully managed a high-performing sales team, fostering a collaborative and motivated work environment that consistently exceeded sales targets.Developed and implemented strategic sales plans, resulting in tremendous increase in overall revenue and market share within the large format digital printing and signage industry.Spearheaded key client acquisition efforts, securing major accounts with prominent brands and driving 15% growth in new business opportunities.Implemented effective sales techniques and streamlined processes to optimize the sales cycle, resulting in reduction of lead-to-customer conversion time and increased overall sales efficiency.Built and nurtured long-term relationships with key clients and industry partners, resulting in a significant increase in repeat business and customer retention.Successfully launched and marketed innovative product offerings, including vehicle graphics and wrapping solutions, resulting sales increase and market penetration.Developed and executed targeted marketing campaigns to promote our services, leveraging both traditional and digital channels to increase the brand visibility and customer engagement.Conducted regular market research and competitor analysis, providing valuable insights and recommendations to the management for better competitive positioning strategies.Mentored and trained sales team members, fostering their professional growth and improving their sales skills, which contributed to increase in engagement and team sales performance.Implemented a robust CRM system and sales analytics tools, enabling accurate forecasting, data-driven decision-making, and improved sales performance tracking.

Dubai, United Arab Emirates

Successfully assisted the Store Manager in optimizing the overall performance of the Retail business, resulting in increased revenue and enhanced customer experience.Efficiently recorded and maintained accurate employee working hours, facilitating the seamless calculation of overtime, deductions, and bonuses.Collaborated with cross-functional teams, including IT and marketing, to implement strategies that positively impacted business growth within the store.Ensured strict adherence to standardized processes and quality standards within the Retail sales channel, contributing to improved operational efficiency.Developed and conducted comprehensive training and induction programs for new team members, fostering their integration and accelerating their productivity.Established a culture of exceptional customer service among employees, resulting in increased customer satisfaction and repeat business.Effectively managed and motivated a team of sales executives to achieve individual and collective performance targets.Implemented performance evaluation mechanisms to identify areas of improvement and implemented strategies to enhance team productivity and engagement.Proactively identified and resolved customer issues and complaints, ensuring prompt and satisfactory resolutions and maintaining positive customer relationships.Actively contributed to the development and implementation of innovative initiatives, resulting in improved operational efficiency, cost savings, and increased customer loyalty.

Dubai, United Arab Emirates

Successfully met and exceeded sales targets by leveraging strong client relationship management skills, resulting in consistent revenue growth.Led a high-performing sales team, effectively delegating tasks and setting daily targets to drive productivity and ensure optimal team performance.Developed a deep understanding of client requirements and effectively customized products/services to meet their specific needs, resulting in enhanced customer satisfaction and increased sales.Demonstrated exceptional communication and negotiation skills while providing pricing and delivery information to clients, resulting in successful sales closures and increased customer loyalty.Maintained strong relationships with existing customers through regular personal interactions and proactive communication, leading to repeat business and increased customer retention.Utilized software systems such as CBCM, CIM, and Customer Locator to streamline sales processes, enhance efficiency, and improve overall team performance.Acted as a liaison between the sales team and other departments, effectively coordinating efforts to resolve technical and sales-related issues, resulting in improved customer satisfaction and timely issue resolution.Developed and implemented sales strategies and tactics to penetrate new markets, resulting in the acquisition of new clients and expansion of customer base.Conducted market research and analysis to identify emerging trends and competitor activities, enabling the development of proactive sales approaches and effective positioning of products/services.Consistently provided exceptional after-sales support to clients, ensuring their ongoing satisfaction and fostering long-term relationships, leading to positive referrals and increased business opportunities.

Dubai, United Arab Emirates

Achieved consistent sales growth: Successfully drove corporate sales for SMEs, surpassing targets by implementing effective lead generation strategies and leveraging cold calling techniques. Resulted in a steady increase in revenue and market share for the company.Led and managed high-performing team: Effectively supervised a team of commission agents for Du SME products, ensuring their alignment with company goals and objectives. Implemented performance tracking systems, resulting in improved team efficiency and productivity.Fostered strong client relationships: Maintained and developed relationships with existing customers by providing exceptional service and after-sales support. Strengthened customer loyalty and satisfaction, leading to increased repeat business and positive referrals.Expanded client base: Proactively identified and qualified leads, expanding the corporate client portfolio. Utilized a strategic approach to target key prospects, resulting in the acquisition of prestigious clients such as FIRST SECURITY GROUP, JOSEPH ADV., SIFCO, SOLICO Contracting, etc.Demonstrated exceptional leadership skills: Ensured daily team performance by establishing clear objectives, providing guidance, and fostering a collaborative work environment. Motivated team members to achieve their targets, resulting in consistent high performance and team success.

Kerala, India

Proven track record of successfully establishing, maintaining, and managing strong customer relationships, resulting in increased client retention and satisfaction.Consistently achieved and exceeded sales targets by effectively handling incoming enquiries and converting them into prospective clients, demonstrating strong persuasive and negotiation skills.Developed and implemented a comprehensive proposal strategy aligned with company pricing policies, resulting in improved proposal acceptance rates and increased revenue.Active participation in daily internal sales meetings with the Territory Sales Manager, collaborating to validate sales strategies, exchange vital information, and plan actionable next steps, contributing to the overall success of the sales team.Provided exceptional customer service by assisting clients with their car loan procedures and documentation, ensuring a seamless and efficient process, leading to enhanced customer loyalty and positive word-of-mouth referrals.

Master Of Business Administration (Mba), Marketing

Bachelor Of Engineering - Be, Computer Science