Basit Kiyani Email & Phone Number

Islamabad, Pakistan

Owned and operated a successful Internet service provider (ISP) serving 400+ users in a limited area.Developed and implemented a Fiber-to-the-Home (FTTH) network infrastructure using point-to-multipoint topology and optical splitters.Led the deployment of the Optical Distribution Network, handling tasks such as hanging, splicing, racking, paneling and splitting.Designed and implemented structured cabling systems in the main office, ensuring efficient and organized network connectivity.Installed and configured network patch panels, ensuring proper connection and organization of network cables.Expertise in configuring MikroTik Ethernet and SFP routerboards for services such as PPPoE, hotspot, NAT, DNS, DHCP servers, BGP, OSPF, ISIS, and firewall.Managed and maintained multiple L2/L3 switches from leading brands like Cisco, MikroTik, and Huawei.Proficient in utilizing user management panels and web-based systems for efficient ticketing, billing, and network management.Implemented Quality of Service (QoS) policies to prioritize and manage network traffic, ensuring optimal performance for different services and applications.Conducted network capacity planning and scalability assessments to accommodate increasing user demands and future growth.Monitored network performance and usage patterns, proactively identifying and resolving network congestion or bandwidth issues.Developed and implemented service level agreements (SLAs) to guarantee service quality and responsiveness to customers.Managed customer support operations, handling inquiries, troubleshooting connectivity issues, and resolving customer complaints in a timely manner.Implemented network security measures, including firewall configurations, intrusion detection systems (IDS), and threat mitigation strategies to safeguard the network and customer data.Conducted periodic network audits and assessments to ensure compliance with regulatory standards and industry best practices.

Islamabad, Pakistan

Proficiently managed and maintained network routers and switches, ensuring smooth and secure data transmission across the network infrastructure.Configured and optimized routing protocols, Implemented VLANs and performed VLAN trunking to enhance network segmentation and improve security.Conducted network troubleshooting, diagnosing and resolving routing and switching problems to minimize network downtime.Implemented access control lists (ACLs) and firewall policies to enforce network security and control access to network resources.Effectively managed local area network (LAN) and wide area network (WAN) infrastructure, ensuring reliable connectivity and optimal performance.Configured and maintained LAN switches, including VLAN setup, spanning tree protocol (STP) configuration, and port security measures.Implemented Quality of Service (QoS) policies to prioritize network traffic and optimize bandwidth allocation for critical applications.Monitored LAN/WAN performance using network monitoring tools, promptly addressing any bottlenecks or connectivity issues to minimize downtime.Oversaw WAN connectivity, including the configuration and troubleshooting of routers, switches, and leased lines.Collaborated with internet service providers (ISPs) to optimize WAN links and resolve connectivity issues in a timely manner.Implemented network segmentation strategies to enhance security and isolate sensitive systems or departments.Conducted regular network audits to ensure compliance with security standards, such as PCI DSS and ISO 27001.Maintained and updated network documentation, including network diagrams, IP addressing schemes, and device configurations.Provided technical support and troubleshooting assistance to end users for LAN and WAN connectivity issues.Stayed abreast of industry trends and emerging technologies in LAN/WAN management, implementing best practices to optimize network performance and security.

H8/4 Islamabad, Pakistan

Supported and maintained network infrastructure encompassing servers, routers, switches, firewalls, computer systems and wireless access points.Proficiently managed servers, conducted regular server monitoring, implemented server upgrades, patches, and firmware updates, troubleshot server-related problems, promptly diagnosing and resolving issues to minimize downtime and maximize uptime.Oversaw hardware and software matters, including system performance, troubleshooting, OS and software installations, antivirus updates, and maintaining a comprehensive record of system specifications for staff members.Proficiently managed and maintained network routers and switches, ensuring smooth and secure data transmission across the network infrastructure.Effectively managed local area network (LAN) and wide area network (WAN) infrastructure, ensuring reliable connectivity and optimal performance. Ensured uninterrupted network connectivity for all departments.Conducted site surveys to assess cabling infrastructure needs, managed cable management systems, including planning, installation, termination, testing, labeling, documentation and organization of network cables with adherence to industry standards such as TIA/EIA and ANSI/TIA for easy maintenance and troubleshooting and efficient data transmission.Managed CCTV operations, swiftly identifying and resolving issues while providing video recordings and footage as required.Implemented a biometric attendance management system for students, teachers, and staff, maintaining accurate attendance records on a daily basis.Ensured the smooth functioning of printers and copiers through timely service management, including ink refilling and maintenance.Provided IT support and assistance during various events organized by management and third party like British council examinations and IELTS, Digital SAT examinations.Supervised IT equipment repairs and purchases with vendors, efficiently managing procurement tasks.

Islāmābād, Pakistan

Provided technical assistance to students and teachers, ensuring smooth operation of computers, projectors, copiers, printers, sound systems, and other equipment.Managed and maintained the computer lab and IT systems campus-wide, including hardware repair, maintenance, and updates.Installed and updated essential software and system tools, enabling students and teachers to work efficiently in the lab environment.Developed a client-server system to monitor lab activities, enhance communication, and enforce security measures.Ensured the computer lab’s hardware and software were up-to-date, addressing repair needs and conducting regular maintenance.Responsible for reliable internet connectivity in the computer lab and other campus departments, such as accounts and finance, administration, stationary shop, and cafeteria.Managed and operated CCTV cameras, generating reports on any prohibited activities and enhancing campus security.Maintained records of the entire campus IT infrastructure, generating reports, demand sheets, and maintaining documentation and spreadsheets.

Technical Support Fundamentals, Information Technology, 97.63%

Activities and Societies: This course is the first of a series that aims to prepare you for a role as an entry-level IT Support.

Ccna, Ccnp, Network And System Administration/Administrator

Activities and Societies: Cisco, HuaweiIP addressing, Routing, switching, Load Balancing, DNS, DHCP, NAT, OSPF, BGP, IS-IS, MPLS, IPv4.

Web Development| Free Lancing, Computer Science, A

Web Development Techniques and Languages CMS Development WordPress Shopify Dropshipping Front End Development

Bachelor Of Science - Bs, Computer Science, 2.98

Intermediate Of Computer Science, Computer Science, B