• Achieved impressive Revenue Multiple (RM) of 20x by exceeding sales targets by more than 24 times the set goals.• Managed Average Revenue Per User (ARPU) and Revenue Per Lead (RPL) effectively to ensure profitability and maintain accurate profit and loss (PnL) data.• Provided comprehensive training sessions to onboard new team members, equipping them with necessary skills for success.

• Oversaw the marketing department at Choice Education Placements, providing guidance and feedback to team members.• Conducted research to assess service demand and identify potential customers for educational planning in India and internationally.

• Managed 80 daily customer inquiries and complaints with 90% satisfaction rate.• Created and maintained customer service records for efficient documentation.• Built positive relationships with clients to enhance customer experience.