Baskar J Email & Phone Number

Tamil Nadu, India

Chennai Area, India

Chennai Area, India

Sales Support Management Analyst

Supply Chain Management• Creating process flow of logically related tasks performed to achieve a defined business outcome.• VSM (Value Stream Mapping) – Exposure in to War rooms to create Value stream for the process and identify opportunities to eliminate waste (NVA). • Identifying opportunities to in order to achieve efficiency projects.• FMS (Fallout Management System) - Identify the areas to reduce fallout management and setting process map across stakeholders to order focus on customer value while minimizing waste.Project Management• Leading project teams to drive deployment of project; ensuring optimal operational efficiency & transitioned within projected budget and resources.• Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client.

Chennai Area, India

Project Management:Functioning as OPI (Operations Process Improvement) Expert aligned to a 250 strong Deliver & Logistics cluster within the Supply Chain function of HP Global Business Solutions (GBS), driving LSS projects and programs aiming at improving Efficiency through waste elimination, Effectiveness through cost savings / Cost avoidance and cross functional collaborationKey Areas:• Operation Process Improvement (OPI) Consulting and Project Management• Business Process re-engineering• Identify & Investigate problems, find root causes and develop solutions• Cross Functional Goal Mapping• Mentor and Support Operation initiatives such as Lean & Kaizen

Chennai Area, India

Responsible for Production Planning and Ensure to achieve 100% KPI & TAT• First level escalation point for Business• Responsible for resolving Queries & issues and acts as Customer Contact• Implement Process improvements and documentation• Reports and Monthly Metrics preparation, sharing with stake holders• Provide data-driven feedback regarding each team member by tracking, assessing, monitoring and mentoring their operational and soft skills• Analysis of defects and CAPA• Load balancing across team members• ISO and Audit Compliance and Business Controls• Help Define the scope of services and the SLA metrics with the Management• Strategic planning and aligning the opportunities in line with the customer’s vision• Process continuity and optimization• Maintaining timelines for all jobs specifying TAT at both individual and team level• Responsible for Head count planning and allocation for the team• Mentor, monitor and motivate the team to recover the targets set• Head count planning, implementing new countries under the scope

Chennai Area, India

• Ensuring the stock availability at channel partner site with fair replenishment process• Analysis of Turnaround Time of operations, service & systems to increase the efficiency.• Defining & Negotiating SLA or KPI with customers for Order & Escalation Management process. • Allocation Management at partner level, country level for New Product Introduction & End Of Life Management. • E2E exposure on order fulfillment in both manufacturing and process industrySAP Key User• 1st line support for users and communication link between end-user department and 2nd level support (OM-IT) support. • Trouble shooting for all exceptional SAP issues.• SAP Approver role for entire EMEA regions for Personal Group Systems.

Chennai Area, India

Customers Relationship Management• Interacting with customer for their schedule and their other demand• Supply Chain – Ensuring to sales achievement as committed to the Management based on forecast• Coordination with manufacturing to ensure 100% on time delivery• Monthly reconciliations of dispatch to & receipt at customer end & with transport warehouse by Audits of logistics providers.Materials Management• Overseeing the Materials Planning based on schedules, existing stock, Transit Time & other factors• Streamlining the system & procedures for effective inventory control for ensuring ready availability of materials to ensure completion of logistics operations on time• Overseeing the store management & maintaining reduced inventory levels.• Maintaining the stock of material without any variance by conducting stock verification & documentation Streamlining the system & procedures for effective inventory control for ensuring ready availability of materials to meet the project targets.Logistics Operations • Overseeing the logistic functions & negotiating with shippers/transporters for cost effective transport solutions.• Handling the fleet of vehicles & transporters ensuring on time delivery & monitoring transit norms.• Monitoring & analyzing the loss in transit & undertaking measures to control the same.• Responsible for all CFA activities down south and stock transfersCommercial Operations• Accountable for Freight Accounting & Clearing and Inter region freights. • Monitoring Payments of Field force, Area Manager Travel Expenses. • Monitoring of debtors and timely follow-up on outstanding.• Coordinating with Internal and External Auditors.• Field force Incentive Workings & disbursement by every JC.• Customer claims processing.Team Management• Managing the recruitment process including the screening of applications & interview.• Ascertaining the specific training needs of employees & arranging training program for improving learning curve.

Chennai Area, India

Logistics Operations • Overseeing the logistic functions & negotiating with shippers/transporters for cost effective transport solutions.• Handling the fleet of vehicles & transporters ensuring on time delivery & monitoring transit norms.• Monitoring & analyzing the loss in transit & undertaking measures to control the same.• Responsible for all CFA activities down south and stock transfersCommercial Operations• Accountable for Freight Accounting & Clearing and Inter region freights. • Monitoring Payments of Field force, Area Manager Travel Expenses. • Monitoring of debtors and timely follow-up on outstanding.• Coordinating with Internal and External Auditors.• Field force Incentive Workings & disbursement by every JC.• Customer claims processing.

Master Of Business Administration (Mba), Systems & Marketing

Bachelor'S Degree, Mathematics

Education record