Baskar N Email & Phone Number

Chennai, Tn, In

Tamil Nadu, India

Managing IT staff by recruiting and training employees, communicating job expectations,and monitoring performance.Overseeing the annual IT budget and ensuring cost-effectiveness.Monitoring daily operations, including server hardware, software, and operating systems.Coordinating technology installations, upgrades, and maintenance.Selecting and purchasing new and replacement hardware and software, when necessary.Testing, troubleshooting, and modifying information systems so… Show more Managing IT staff by recruiting and training employees, communicating job expectations,and monitoring performance.Overseeing the annual IT budget and ensuring cost-effectiveness.Monitoring daily operations, including server hardware, software, and operating systems.Coordinating technology installations, upgrades, and maintenance.Selecting and purchasing new and replacement hardware and software, when necessary.Testing, troubleshooting, and modifying information systems so that they operate effectively.Generating performance reports for operating systems.Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.Remaining up to date with advances in technology and industry best practices. Design,develop and coordinate systems, policies and procedures in the department Show less

Tamil Nadu, India

Windows Administrator Thorough knowledge in Windows 2003/2008/2012 networking environment Configuration and Managing of Servers and Workstations Knowledge in Microsoft Windows 2003 & 2008 Active Directory Prepares and delivers system performance statistics and reports weekly (disk usage, forefront reports) Designs, administrates and supports systems, networks, and application infrastructure (e.g. LAN/WAN, systems security, Gmail email systems, etc) Dedicated to the… Show more Windows Administrator Thorough knowledge in Windows 2003/2008/2012 networking environment Configuration and Managing of Servers and Workstations Knowledge in Microsoft Windows 2003 & 2008 Active Directory Prepares and delivers system performance statistics and reports weekly (disk usage, forefront reports) Designs, administrates and supports systems, networks, and application infrastructure (e.g. LAN/WAN, systems security, Gmail email systems, etc) Dedicated to the uptime and successful throughput of information for all client focused application and underpinning systems based upon service level and operating level agreements Responsible for supporting Branch offices Managing Active Directory, DNS and DHCP Servers. Anti-Virus updates and MS Patches Management Active Directory Services -- Managing Users & Other Resource objects Managing Cluster Services -- Installation & AdministrationVMware Administration Managed Virtualization Environment using VM Ware ESX 5.1, VM Ware V Sphere 5.1,Virtual Center, VI Client, P2V installations, Configuration, Administration and Trouble shooting of ESX 5.1,Vspere 5.1., Virtual Center, VI Client Creating and Managing Virtual Machines and Templates Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter) Migrating of Virtual Machines using V Motion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations Creating Templates from VM’s, deploy VM’s from templates and allocating resources Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security. Converting P2V and V2V using VMware Standalone Converter. Creating duplicate Virtual Machine’s using cloning technology (hot & cold). Troubleshooting issues relating to v motion such as compatibility issues with help of event log. Setting up Users and Groups for access to the Virtual Center. Moving VM’s from one LUN to another LUN using Storage V-Motion. Show less

Tamil Nadu, India

Help resolve software and technical questions for the customer efficiently and effectivelyGather the required information necessary in order to best handle customer software and technical inquiriesManage customer expectations regarding estimated response times for issue resolution.Resolving the issues through Phone, chat and email communication channels.Meet SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations.Extensively research… Show more Help resolve software and technical questions for the customer efficiently and effectivelyGather the required information necessary in order to best handle customer software and technical inquiriesManage customer expectations regarding estimated response times for issue resolution.Resolving the issues through Phone, chat and email communication channels.Meet SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations.Extensively research and document customer technical issues.Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.Partner with Technical Support team members on various strategic projects when neededOwn customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.Run monitoring reports for usage, performance, and/or availability.Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team. Show less

Chennai, Tamil Nadu, India

Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and networking problems.Maintaining good client relations.Tracking and managing work records.Compiling job reports.

Chennai, Tamil Nadu, India

Customer level support on hardware & Network related issues System assembling & Installation Installation and troubleshooting configuring Beatron TP2000 Machine

Master Of Business Administration - Mba, Information Technology

Bachelor'S Degree, Public Administration And Social Service Professions

Diploma Of Education, Electronic Servicing And Maintenance Technology