Baskaran K Email & Phone Number

Singapore

Singapore

Singapore

 Managed 15 people to provide support 2000 Desktops, 60 servers, LAN, Storage, Server, Databases migration, Telephone system and co-ordination of in source teams for cross-over projects and new strategy from top management. Implemented, Managed and coordinated new projects. Successfully achieved SLA’s/OLAs (Service Level Agreements and Operation level agreements) and costs reduction by improving internal process and server, database consolidation by 30%. Excellent communication and customer service skills, and strong project management, leadership and team motivation skills in order to manage work that requires effective delivery of applications to internal users. This includes bridging communication between technical areas and business areas for a full and complete understanding of application requirements and delivery expectations. Generated statistics on 1st and 2nd level support performance. Responsible for ensuring performance metrics are achieved. Handled performance issues. Provided input on budget forecast. Agreeing on Operational Level Agreements with other support groups and putting Key Performance Indicators in place to measure achievement trends (including business indicator trends). Prepared and maintained project plans and track activities against the plan, providing regular and accurate reports to customers and line management as appropriate. Also managed and handled changes while project within all project phases. Effectively evaluated every new product/architecture and counsel accordingly to the needs. Administer and manage the database, business intelligence and data warehousing to enhance the collaborative products. Efficiently played the challenging roles like presentation tuning and ITIL in Micron, Singapore. Create and setup DR plan

 Proficiently assigned as the value evaluator for the selection of tools and products from the stakeholders. Effectively evaluated every new product/architecture and counsel accordingly to the needs. Efficiently handled and lead a team of 10 members simultaneously oversee the project management and execution. Administer and manage the database, business intelligence and data warehousing to enhance the collaborative products. Efficiently played the challenging roles like presentation tuning and ITIL in DBSchenker, Singapore. Managing the entire operations and enhancing operational efficiency of Information technology tools in Logistics and Supply Chain environment. To resolve any supply chain issues and advise effective supply chain process to team and management To prepare audit documents for the auditing purpose To create a Architecture diagram/Data flow for the APOLLO systems Study and proposed to management for the RFID technology

 Proficiently assigned as the value evaluator for the selection of tools and products from the stakeholders. Effectively evaluated every new product/architecture and counsel accordingly to the needs. Efficiently handled and lead a team of 8 members simultaneously oversee the project management and execution. Administer and manage the database, business intelligence and data warehousing to enhance the collaborative products. Efficiently played the challenging roles like presentation tuning and ITIL in STM, Singapore. Managing the entire operations and enhancing operational efficiency of Information technology tools in manufacturing environment. Handle Data Mining Projects in Customer Portfolio Analysis, Products Positioning, and Market – Trend Analysis etc., to give revenue gain to the organization.

M.Tech, Software Engineering

Specialist Diploma In Scm, Supply Chain

M.Sc, Computer Science

B.Sc, Computer Science

Bachelor Of Laws - Llb, Law