Associate Manager
CurrentRoles & Responsibilities:• Implemented process enhancements to increase software quality, meet customer expectations, and eliminate customer defects.• Managed testing and identified all relevant risks in test procedures.• Managed products and identified all concerns with them, coordinating with project managers to ensure that all issues were fixed in place.• New technologies were incorporated into current models, and a new testing procedure was created in response.• Providing data by collecting various test metrics such as defect trends, test case productivity, and so on to assess the efficacy of testing programs.• Resource management - Approve time sheets, establish KRAs, and conduct appraisal discussions.