Leading Operation Experience department to improve operation delivery quality and fraud prevention

Responsible for ideation and project management of nation-wide strategic projects to prevent fail delivery, improve delivery quality, and manage last mile experience provided to both shipper and customer. Perform a wide range of quantitative and qualitative analysis to provide insights to top-level management. Propose the project improvement and be responsible to ensure all stakeholders are on board with the ideas and execution.

Manage and develops last-mile operations at Central Java, East Java, and East Indonesia through providing consultation, proposing improvement projects, and periodic operational reviewOther than frequent work-related travel, my type of day is consulting Ground Operations, performing a wide range of data analysis for insights, and Ad-Hoc project initiative & execution

As Management Associate, I will be rotated across divisions from operations, commercial, and business support for the two-year program. My main job was to learn the business process, execute the current project, and find pain points to propose improvements.I was offered full-time positions directly after six months.

Soundlit Studio is an Audio Branding Agency that designs audio experiences to amplify your brand to stand out from the crowd. Through our team creative expertise in audio and music production, we discover what your brand sounds like and provide a strategic direction and creative execution to build strong, robust audio brands, delivering unique and powerful identities that are different, distinctive, and resonate with your customer. We design all types of audio and genre, from audio logo, audio thematic themes, advertisement music, jingle, music scoring, audio for cinema to VO Talents.

Observation of production process to provide feedback and execute a project based on the suggestion to improve on the current process.Responsibilities and achievements:1. Created a new suggestion guideline for SOP of beer quality assessment by using statistical inference from a set of trial data.2. Contributed in running pilot project and analysis of the company’s project in decreasing raw the material cost of production

AIESEC is a global platform for young people to explore and develop their leadership potential. It is a non-political, independent, not-for-profit organisation run by students and recent graduates of institutions of higher education.Responsible for managing local chapter consisting of 121 part-time memberships with 8 direct team members, leading operations to achieve the target, as well as maintaining organizational value and culture as an internal and external representative.Achievements:1. Achieved two national awards in best talent process and best talent sustainability2. Successfully acquired 60% productivity growth for all products3. Nominated in best financial management, best growth in 2 products, and best local chapter awards in national level4. Facilitator of 3 local conferences with each more than 50 delegates/attendees5. Recognized as the best performing member in 2 roles (staff and team leader) before this position

Responsible in managing new emerging product alongside 3 members by doing sales to startup, managing relationships with other AIESEC chapters outside Indonesia, and connecting the most suitable talent from other countries to the startup.Achievements:1. Recognized as Best Team Leader2. Achieved 4 sales target and matched a total of 2 talents.

Responsible in planning and executing a social project with the scope based on SGDs No. 4:Quality Education by managing 9 members, 10 foreigners, and 12 local volunteers alongsidewith 4 NGOsAchievements:1. Recognized as the best project coordinator out of 3 other projects in the same period2. Achieved 96% talent retention rate3. Received overall positive feedbacks from the volunteers and stakeholders

As a new recruits, I was assigned to be responsible in selling, communicating, and the selection of our potential foreign customer with our partner company in Indonesia for our global internship productDuring this period, I was awarded as the "Best New Recruits of 2017"