Bas Kuijpers Email & Phone Number

Amersfoort, Ut, Nl

Amsterdam, Noord-Holland, Nederland

Develop the CX EMEA team so they can deliver market leading solutions; create leaders at all levels who empower, develop and engage our teams; build a culture that inspires our teams to do great things

Amsterdam, Noord-Holland, Nederland

Leading projects to grow technical and business expertise of Cisco Customer Experience engineers, architects, and leaders, as well as projects to enhance delivery of Cisco services to Cisco customers

Amsterdam, Noord-Holland, Nederland

Responsible for managing global project to improve all of Cisco HR's support intake processes & experience.

Amsterdam, Noord-Holland, Nederland

- Responsible for leading benefits integrations track of implementation of new HRM system (Workday) at Cisco. Build, test and deploy hundreds of integrations between Workday and other systems within Cisco, as well as benefits vendor systems. All in accordance with SAFe Agile methodology.- Also responsible for managing Cisco's Workday development, testing and production environments (aka tenants).

Amsterdam, Noord-Holland, Nederland

- Set up and lead the Project Management Office for the Cisco EMEA HR organisation.- Grow the program & project management expertise within Cisco EMEA HR and support & coach EMEA HR project managers.- Manage multiple high-priority, high-impact pan-EMEA Cisco HR initiatives across about 50 countries and thousands of employees. Examples:> Implementation and deployment of HR tools & systems> Creation and roll-out of job rotation programs> Introduction and adoption of team performance management tools and practices> Divestiture, workforce reduction, and workforce outsourcing projects

Amsterdam, Noord-Holland, Nederland

- Initiate, develop, implement and optimize cross-functional, in-country and cross-country learning & development strategies, events, programs, workshops and other activities for all Cisco EMEA employees, such as manager & leadership development programs and career & development events, face-to-face as well as virtual via web conferencing, video conferencing and Cisco TV broadcast.- Provide consulting services in the above areas to Cisco internal teams around the globe.- Create career & development event tools, templates, techniques and best practices for others within Cisco to use.- Analyze & report L&D success metrics.- Deliver workshops and other L&D events.

Amsterdam, Noord-Holland, Nederland

- Role similar to the one below.- Main difference: propose, develop, execute and optimize learning & development strategies for 4 Cisco functions instead of 1, in EMEA region only, namely: EMEA IT, EMEA Supply Chain Operations, EMEA Marketing, and EMEA HR.- Great opportunity to learn more about the Supply Chain, Marketing and HR organizations and functional areas and extend my network within Cisco EMEA.

Amsterdam, Noord-Holland, Nederland

- Propose, develop, execute and optimize learning & development strategies and programs for the Cisco IT function globally to help improve the professional capabilities (soft skills, technical skills, leadership skills) of their workforce - individual contributors as well as people leaders.- Worked closely together with IT senior leaders & executives (VP level and above) located around the globe (US, EMEA, APJC).

Amsterdam, Noord-Holland, Nederland

- Manage global learning development projects for employees in IT and other Cisco functions (examples of topics: business processes, IT tools, health & safety regulations, anti-discriminatory law).- Types of solutions developed: e-learning, classroom training, virtual classroom training using Web-conferencing tools.- Project teams consisted of up to 10 people located across the globe (subject-matter experts, graphic artists, instructional designers/developers).

Leiden, Netherlands

- Innovate the technologies used to create and deliver LOI's offerings.- Manage and administer learning processes and data.- Technologies introduced: virtual classrooms, simulations, interactive e-learning courses, online digital portfolio, enhancements to LOI's in-house learning management system.- Provided consulting services in the area of instructional design of virtual classes, simulations, e-learning courses and face-to-face classes.

Amsterdam, Noord-Holland, Nederland

- Worked in Intellinex subsidiary, providing customized and corporate learning solutions to execute business strategies, as well as developing learning content and curriculums for corporate clients and government agencies in North America and Europe.- Managed European Learning Development department, consisting of about 5 project managers, instructional designers and graphics artists. - Managed learning development projects (e-learning, instructor-led learning) on topics ranging from business processes and regulations to high-tech for international corporate clients.- Clients were located in Netherlands, France, Germany, Norway, UK, USA, Belgium.- Project teams consisted of 3-10 people (designers, developers, graphic artists, engineers, subject-matter experts).- Created learning solutions in role of Senior Instructional Designer.- Provided sales support.- Delivered instructor-led training and consultancy services on instructional design and learning management and learning content management systems to clients.

Amsterdam, Noord-Holland, Nederland

- Responsible for managing a new innovative and advanced software system for automatic scheduling of passenger and cargo flights and cockpit and cabin crews in accordance with local and international regulations.- Responsible for enhancing the functionalities of the system in collaboration with the system's vendor and other airline companies like Finnair.- Developed and delivered e-learning, instructor-led training and user manuals for the crew and flight scheduling departments and crew members to support successful roll-out of the system.

Amsterdam, Noord-Holland, Nederland

- Initiated, planned and managed research and development projects in the areas of pilot and air traffic controller training in collaboration with e.g. Dutch air traffic control authority (LVNL), Eurocontrol, NATO, other European aerospace research institutes. - Developed simulation systems to train pilots and air traffic controllers on using new, innovative technologies.- Published research articles- Presented at international aerospace training conferences.- Completed air traffic controller training program for Amsterdam Airport Approach Area delivered by the Dutch air traffic control authorities.

Master, Project Management

Completed courses in: - Managing Projects - Risk Management - Communications Management - Scheduling - Cost Control - Quality Management.

Msc With Distinction, Technology Management

Activities and Societies: At university, I participated in organizing the European Week: an international student's conference.

Msc With Distinction, Computer Science

Activities and Societies: I was member of the local student's rowing club. I participated with my team in the national student's.