Maria Basoukou Email & Phone Number

Manchester, Gb

Manchester, United Kingdom

• Clients’ data handling (archive, data entry, sensitive data handling) • Accounts payable • Issuing invoices• Bank reconciliation • General ledger • QuickBooks and Wave experience

Managester

• Customer service (enquiries and complaint handling) • Stocking and ordering products • Improving and protecting company’s profitability through strong leadership, adherence to best practice and pro-active attitude• Money management - opening and closing the tills, refunds and banking • Full store managing when higher management absent• Complying with company’s and HACCP regulations • Focusing on company’s KPIs towards target achievement

Manchester, United Kingdom

• Research & development• Assisting in project management• Preparing business correspondence to customers, agendas and presentations• Managing inventory, procurement and submitting invoices• Assisting with all aspects of administrative management, directory maintenance, logistics, equipment and storage

London, United Kingdom

• Stock management and liaising with suppliers. • Recruiting, training and supervising staff, planning shifts• Responsibility for compliance with licensing, hygiene and health and safety guidelines• Assessing and improving profitability through marketing development• Responsibility for customer satisfaction through management of enquiries and complaints• Handling invoices • Planning and chairing professional development meetings

Chalkida

• Ordering products and quality control• Stock management and liaising with suppliers• Designing displays and new products promotion• Planning and implementing new financial objectives• Profit analysis and sales planning • Maintaining awareness of the market trends and monitoring the competition• Recruiting, training and supervising staff• Maintaining a clear financial record in line with bookkeeping guideline

Chalkida

• B2C and B2B Sales• Administration• Customer account management• Liaising with suppliers - Shipping companies and tour operators• Handling invoices and light bookkeeping• Overseeing correspondence with the suppliers• Customer service - Providing information, handling complaints

Crete

• Shift supervisor in the main restaurant buffet (600 people capacity). • Excellent time management, staff supervision and training.• Proactive day plan (problem solving and smooth running of the business)

Chalkida

• B2C and B2B Sales• Administration• Customer Account Management• Liaising with suppliers (Shipping Companies and Tour Operators)• Handling invoices and light bookkeeping (Sales and Purchase Ledger)• Overlooking correspondence with the suppliers • Customer Service (Providing information, handling complaints).• Responsible for the daily economical transactions• Creating eye catching displays and promotions to attract passing customers

Chalkida

• Customer Service• Data entry and Administrative Assistance• Preparation of promotional material• Archive maintenance and light bookkeeping (Sales and Purchase Ledger)• Management of the inventory, office supplies and organizing office activities

Level 2, Accounting Technology/Technician And Bookkeeping

Bs, Marketing

Activities and Societies: 2014 Leadership award - University President -HAU TOASTMASTERS INTERNATIONAL: Leadership, Part II : Developing.

Associate Degree In Hospitality, Hospitality Management