Bassel Zarwi Email & Phone Number

Dubai, Ae

Dubai, Dubai, Ae

Dubai, Dubai, Ae

All Prints is the main suppliers of textbooks and educational materials to all major universities, schools and educational institutes in the United Arab Emirates, Qatar, Kuwait, Oman, Bahrain, Saudi Arabia, and Lebanon. All Prints has also retail shops across the UAE selling stationary, books , art material and all kind of resources related to education. In addition All Prints has an EdTech division that is selling all kind of IT Solution and services for education specifically where All Prints is an Apple Authorized Reseller implementing the Full Apple Ecosystem as well as other Solution around it like JamF MDM , Classlink and Neo LMS.Key Responsibilities:• Management of all technology operations, including information security• Definition and implementation of IT policies and systems to support the company’s strategies• Project Management of SAP Business one Implementation across all Business units and departments, Supply Chain , Retail , Sales , Procurement , Warehousing , Logistics etc..• Oversee multi-country IT operations and supervise systems and IT staff• Managing EdTech division as an Executive Sponsor including Sales team follow up with pipeline management , Vendor relations as well as follow up with implementation team.• Develop, manage, and track the IT department’s annual budget• Manage relationship with hardware and software vendors• Create processes and standards for selection, implementation, and support of systems• Develop and review all back-up and disaster recovery policies and procedures including replication to DR Sites.• Maintain security and privacy of the information systems• Define and implement the IT strategy and aligning IT with core business needs.

Lb

TKG is a conglomerate focusing on the Engineering and contracting, Media, Hospitality and leisure, Publishing, Printing, Education, Power Plant Management as well as Sales and distribution sector with a turnover of 100M$ and over 1000 employee worldwideKey Responsibilities:• Provide leadership, vision, and management to the IT department consisting of a large team of IT Staff and Developers.• Supervise the ongoing operations of the IT help desk providing quality and timely support to employees concerning hardware and software needs.• Conduct performance appraisals, and delegate work assignments for all IT personnel.• Develop and review all back‐up and disaster recovery procedures.• Maintain security and privacy of the information systems• Definition and execution of the IT strategy and aligning IT with core business needs.• Develop and implement all IT policies, procedures, and improve processes to ensureservice delivery is maximized.• Leverage emerging technologies with integration into existing processes.• Supervise the procurement and acquisition of all hardware and software.• Arranged and managed key projects in areas such as: -ERP Procurement and implementation at the group level (over 30 companies). -Data Center procurement and migration to virtual environment (VMware) including Storage Area Network (SAN), Backup tape auto‐loaders, routers and core switches. -Procurement and implementation of Cisco switches, firewall, VPNs, IP Telephony, Wireless and Remote access solution across multi‐sites. -Procurement and implementation of CCTV Systems. -Infrastructure development, passive and active components for a BU (hotel and Shopping mall).Parking Management System procurement and implementation of a 7 floorsunderground parking. -Development of Digital and e‐learning components which include: -Interactive activities CDs using Flash Actionsscript3 and HTML5. -Interactive eBooks using EPUB latest technologies.

Beirut, Beirut, Lb

• Support of more than 450 PCs, 60 Macs, 10 Servers, 25 Laser Printers, 100 Inkjet Printers• Maintaining, Supporting Testing and Trouble Shooting Hardware and software problemspertaining to LAN and WAN connections under Windows and MAC• Providing End users support for all LAN bases applications Installation and configuringservers and workstations.• Monitoring and supporting internal system security, including adding/deleting user’spasswords, rights and time schedule.• Installation and configuration of network devices.• Setting and configuring new servers, installing Windows 2003 Server, Active Directory, ISA.• Providing desktop support to personals, administrative personnel, on hardware andsoftware issues.• Managing, updating and synchronizing ACS’s website.

Bs, Computer Science

Education record