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Bassem Mostafa Email & Phone Number
Customer Support Specialist
at
inDrive
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Specialist
Location
Al Jizah, Egypt, Egypt
Company size
Who is Bassem Mostafa? Overview
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Quick answer
Bassem Mostafa is listed as Customer Support Specialist at inDrive, a company with 9332 employees, based in Al Jizah, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Bassem Mostafa.
Bassem Mostafa previously worked as CSR at Elgrocer By Smiles - Online Grocery Delivery and Customer Care Specialist at Etisalat Uae. Bassem Mostafa holds Bachelor'S Degree, Accounting, Fair from Cairo University.
Company email context
Email format at inDrive
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inDrive
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Profile bio
About Bassem Mostafa
I am a customer service professional, with an IT background and knowledge, which gives me abilities to gain multiple skills including, not limitation :-Technical skills: Operational Excellence Foundations certificate, IT Service Desk Management Fundamental certificate. Multi System's navigation excellence, Business analytical skills, Customer Experience creating customer personas certificate, CX Operational Excellence Management certificate, and software excellence awareness "Oracle Siebel, Management reporting tools, CRM tools "Salesforce, and Zendesc", Microsoft Office and SQL database queries."- Soft skills: IT Service Desk Customer Service Fundamentals certificate, Customer Experience CX Foundation certificate, Strong communication skills verbal and written, Patience, Interpersonal and Presentation.*Star skill*: Exemplary problem-solving skills "able to identify problems and implement corrective process."
Current workplace
Bassem Mostafa's current company
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Indrive
15 roles
Bassem Mostafa work experience
A career timeline built from the work history available for this profile.
Csr
CurrentResponsibilities of a customer experience at ElGrocer, outlined in points:☆ Assist Customers: Provide assistance to customers with inquiries about products, orders, and services offered by ElGrocer.☆ Product Information: Offer detailed information about grocery products, including availability, pricing, and specifications.☆ Order Support: Help customers.
Apr 2024 - Present
Customer Care Specialist
As a "Non-Voice" Advisor at Etisalat UAE I am typically responsible for a range of tasks, including, but not limited to:☆ Chat and Email Support: Engaging with customers through chat and email to managing customer interactions, addressing detailed inquiries, and providing comprehensive solutions.☆ Customer Communication: Ensuring clear and effective.
Dec 2023 - Apr 2024
Customer Service Officer
Providing exceptional customer support within the MENAT region Customer Care team.UAE Market. ☆ Communicating effectively: Acting as the first point of contact for all clients' inquiries, owning resolution and/or escalation as appropriate.☆ Email order processing: The keying of manual orders onto internal systems in a timely and accurate manner.☆ Email.
May 2023 - Jan 2024
Logistics Operations Coordinator
So Much Trade
☆ Coordinate company online sales channels tasks internal whilst external partners "company website, jumia, noon and amazon". ☆ Maintain stock control☆ Set organizational monthly/yearly online sales structure. ☆ Subjected as the Authorized point of contact with all online sales partners.☆ Supervise supply chain, whilst ensuring documentation archiving.
Feb 2022 - Apr 2023
Mar 2021 - Jan 2022
Sep 2020 - Mar 2021
Dec 2019 - Sep 2020
Mar 2018 - Jun 2018
Customer Experience Specialist
- Enterprise champion, Government channel, Marketing and Sales, Corporate Segment.
Aug 2017 - Mar 2018
May 2016 - Aug 2017
Dec 2015 - May 2016
Aug 2015 - Dec 2015
Feb 2015 - Aug 2015
May 2014 - Feb 2015
1 education record
Bassem Mostafa education
FAQ
Frequently asked questions about Bassem Mostafa
Quick answers generated from the profile data available on this page.
What company does Bassem Mostafa work for?
Bassem Mostafa works for inDrive.
What is Bassem Mostafa's role at inDrive?
Bassem Mostafa is listed as Customer Support Specialist at inDrive.
Where is Bassem Mostafa based?
Bassem Mostafa is based in Al Jizah, Egypt, Egypt while working with inDrive.
What companies has Bassem Mostafa worked for?
Bassem Mostafa has worked for Indrive, Elgrocer By Smiles - Online Grocery Delivery, Etisalat Uae, Iron Mountain, and So Much Trade.
How can I contact Bassem Mostafa?
You can use AeroLeads to view verified contact signals for Bassem Mostafa at inDrive, including work email, phone, and LinkedIn data when available.
What schools did Bassem Mostafa attend?
Bassem Mostafa holds Bachelor'S Degree, Accounting, Fair from Cairo University.
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