Strategy and Public Policy Development, Ministry of Culture

Orchestrated protocol management and real-time guest relations for VIP clientele, ensuring superior and professional experiences.Led operations team in logistics, process optimisation, and financial management, enhancing efficiency and client satisfaction.Compiled and analysed event reports, providing strategic insights for continuous improvement in VIP services and operational efficiency.Managed stakeholder engagement, liaising between VIP guests, teams, and partners, fostering strong relationships and brand reputation.

Engaged in comprehensive professional development, mastering courses in sustainability practices, client confidentiality, and risk management strategies.Spearheaded a research project focused on a financial institution, analyzing key factors to drive engagement and optimize service delivery.Played a pivotal role in implementing research findings, aiding in the development of data- driven strategies for regulatory reporting and decision-making.Enhanced data analytics capabilities, facilitating integration and actionable insights, leading to improved efficiency and accuracy in financial processes.