Bassem Labib Email & Phone Number

Cairo, Cairo, Egypt

• Led strategic programs for key governmental organizations in KSA, aligning with policies and initiatives.• Managed cross-functional projects with strategic partners to achieve program outcomes.• Implemented integrated project management plans, including budgeting, resource allocation, and risk management.

Cairo, Egypt

• Oversaw end-to-end service delivery operations, ensuring alignment with business objectives and meeting SLAs within budget and timelines.• Monitored KPIs and performance dashboards, driving continuous improvements in service quality and customer satisfaction.• Collaborated with cross-functional teams to resolve service delivery, and improved client experience.• Built strong relationships with stakeholders, ensuring timely delivery of services and proactive issue resolution.• Conducted regular performance reviews and audits, identifying areas for improvement and initiating corrective action to meet operational targets.

Cairo, Egypt

Riyadh, Saudi Arabia

• Led strategic projects for major governmental entities, including:o Ministry of Justice (MOJ), Saudi Arabiao Monshaat (SME General Authority), Saudi Arabia• Directed cross-functional teams to deliver complex initiatives on time and within scope, meeting high stakeholder expectations.• Monitored and tracked project progress using Agile methodologies, facilitated Agile ceremonies, generating weekly reports for senior management to ensure transparency and alignment.• Managed project budgets, consistently delivering within budget and ahead of schedule through effective risk management and resource optimization.• Keep contacted with stakeholders to identify and resolve project risks and bottlenecks, ensuring seamless project delivery across multiple ministries.

6Th Of October, Giza

• Led product strategy and execution for Mobile & Web Applications, acting as both Product Manager and Product Owner to align product development with business objectives.• Defined product roadmaps, ensuring clear prioritization of features based on business value, customer needs, and technical feasibility.• Gathered and refined business requirements through close collaboration with stakeholders, ensuring alignment with operational goals and market trends.• Delivered two key products:1. Facility Management System (FMS) 2. Health Care System

Giza Governorate, Egypt

• Led the Business Analysis (BA) team, overseeing the delivery of business requirements, process optimization, and solutions design to align with organizational goals.• Analyzed and implemented frameworks for business process, requirements gathering, and documentation, ensuring solutions met both technical and operational needs.• Supervised the end-to-end business analysis lifecycle, from identifying requirements to delivering functional designs for applications and systems.• Communicated with stakeholders to translate business needs into actionable solutions, enhancing operations and ensuring alignment with strategic objectives.

Egypt

Implemented Business Assessment, Analysis, Requirements Gathering, Documenting and Designing Solutions for Proposed Solutions, Applications and Systems.

Cairo, Egypt

• Client: Etisalat Misr (Telecommunications) • Provided technical solution services using J2EE technologies to support Etisalat Misr’s business operations. Analyzed and documented processes, ensuring alignment with operational goals.

Cairo, Egypt

• Industry: Document Management System • Facilitated best practices in scope, time, cost, quality, communication, and risk management. • Ensured stakeholder satisfaction through transparent communication and effective leadership.

I was working with Asset as Outsource System Analyst in Etisalat Misr using J2EE Technologies for technical solution services.

Dammam, Ksa

I was responsible for Design, Develop and Maintaining using Java Technologies for technical solution services.

Cairo, Egypt

I was working with informatique as Java Team Leader and Senior Developer using Java Technologies for technical solution services.

Egypt

As a Java Developer I have participated the team work in the Development Phase.

Egypt

I was a Java Developer using Java Technology for technical solution services spatially in School Management System and E-Learning Solutions.

Egypt

Postgraduate Diploma, Management Information Systems And Services

Law