Bassem Medhat Email & Phone Number

A) Selling and Cross Selling•Sell and cross-sell bank products and services to customers to achieve business targets and maximize bank profits.•Identify opportunities to sell additional products whilst conducting the sales process.•Assist the Head of Individual Banking the Marketing and Sales Strategy in order to achieve targets & trying to approach new companies for payroll deals . •Coordinate with all departments of the bank to finalize sales process.•Cooperate with the company's HR Team to facilitate dealing with the bank as per policy & ensure its going smoothly .B) Quality Service•Receive & execute Client's requests•Receive and Advise customers and non-customers in order to satisfy their needs and build a long-term business relationship with them•Follow up with existing and potential customers in order to retain and attract them.•Receive, handle and resolve customer complaints (verbal/written) in a timely manner to maintain or increase customer satisfaction. C) Others •Help and support the Collection Department with matters regarding delinquent customers , as to ensure full payment of the overdue amounts to minimize Risk exposure. •Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank's policies and procedures

Bachelor'S Degree, Accounting

High School , General Secondary Certificate