Bassem Samir

Bassem Samir Email and Phone Number

Call Center Team Manager at Housing and Development Bank @ بنك التعمير والإسكان HD Bank
Bassem Samir's Location
Cairo, Egypt, Egypt
About Bassem Samir

As a dedicated Project Manager, I merge my passion for efficient processes with a deep expertise in delivering exceptional results, orchestrating diverse project teams, fostering a culture of innovation, and thriving on challenges to contribute to the growth and success of every project I undertake.

Bassem Samir's Current Company Details
بنك التعمير والإسكان HD Bank

بنك التعمير والإسكان Hd Bank

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Call Center Team Manager at Housing and Development Bank
Bassem Samir Work Experience Details
  • بنك التعمير والإسكان Hd Bank
    Call Center Manager
    بنك التعمير والإسكان Hd Bank Jan 2024 - Present
    Cairo, Egypt
  • 1996
    Project Manager
    1996 Sep 2022 - Present
    Cairo, Egypt
    Project ManagerOversee and manage multifaceted projects, ensuring efficient coordination, fostering team engagement, and driving successful project outcomes.Develop and execute comprehensive project strategies, encompassing meticulous planning, resource allocation, and risk management to achieve project goals and timelines.Act as a liaison between project stakeholders and cross-functional teams, addressing inquiries, concerns, and feedback in a timely and professional manner to facilitate effective collaboration.Monitor project progress and milestones, ensuring adherence to project plans and budgets, and promptly identifying and addressing any challenges or deviations.Collaborate with diverse project teams, gathering valuable insights, analyzing data, and influencing decisions to drive project enhancements and optimize results.Create and manage project documentation, including plans, reports, and status updates, to keep stakeholders informed and engaged in the project's progress.Foster a positive project environment, promoting teamwork, open communication, and a culture of innovation to enhance project efficiency and success.Continuously track and analyze project metrics and key performance indicators (KPIs) to assess the effectiveness of project strategies, enabling data-driven adjustments for ongoing improvements.
  • Raya Cx
    Operation Team Leader
    Raya Cx Sep 2018 - Sep 2022
    Cairo, Egypt
  • Raya Contact Center
    Complaints Assessor
    Raya Contact Center Sep 2016 - Sep 2017
  • Raya Contact Center
    Customer Service Representative
    Raya Contact Center Sep 2015 - Sep 2017
    Cairo Governorate
  • Saint Fatima School
    English Language Instructor
    Saint Fatima School Sep 2013 - Sep 2014

Bassem Samir Education Details

Frequently Asked Questions about Bassem Samir

What company does Bassem Samir work for?

Bassem Samir works for بنك التعمير والإسكان Hd Bank

What is Bassem Samir's role at the current company?

Bassem Samir's current role is Call Center Team Manager at Housing and Development Bank.

What schools did Bassem Samir attend?

Bassem Samir attended Benha University.

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