Head Of Customer Experience
Current
Oct 2022 - Present
AeroLeads people directory · profile
Bassem Zaki Email & Phone Number
Head of Customer Experience @ Banque Misr UAE
at
Banque Misr UAE
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Head of Customer Experience @ Banque Misr UAE
Location
United Arab Emirates
Company size
Who is Bassem Zaki? Overview
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Quick answer
Bassem Zaki is listed as Head of Customer Experience @ Banque Misr UAE at Banque Misr UAE, a with 40 employees, based in United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Bassem Zaki.
Bassem Zaki previously worked as Head of Customer Experience at Banque Misr Uae and Quality Assurance Manager at Banque Misr Uae. Bassem Zaki holds Bachelor'S Degree, Bachelor Of Arts And Education from Minia University.
Company email context
Email format at Banque Misr UAE
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Banque Misr UAE
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Profile bio
About Bassem Zaki
As the Head of Customer Experience at Banque Misr UAE, I lead a dedicated team in delivering personalized banking solutions to our valued clients. With 13+ years in banking, I bring expertise in analytical insights, communication, and customer service management, driving operational excellence.My passion lies in elevating customer loyalty and retention through innovation and continuous improvement. Collaborating cross-functionally, I ensure alignment of our customer experience strategy with the bank's vision and goals.
Listed skills include Team Management, Banking, Team Leadership, Teamwork, and 1 others.
Current workplace
Bassem Zaki's current company
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Banque Misr Uae
7 roles
Bassem Zaki work experience
A career timeline built from the work history available for this profile.
Quality Assurance Manager
Jun 2020 - Oct 2022
Avp - General Banking Call Centre
Sep 2017 - Jun 2020
Team Leader - General Banking Call Centre
Jan 2015 - Sep 2017
Call Quality Consultant
May 2012 - Dec 2014
Personal Banking Advisor
Oct 2010 - May 2012
Fm Operator
Xerox - The Document Group
Aug 2008 - Oct 2010
Team & coworkers
Colleagues at Banque Misr UAE
Other employees you can reach at banquemisr.ae. View company contacts for 40 employees →
KM
Kareem Mahdy
Colleague at Banque Misr UaeDubai, United Arab Emirates
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SH
Sanaa Hamad
Colleague at Banque Misr UaeRas Al Khaimah, Ras Al-Khaimah, United Arab Emirates
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MA
Mashael Ahmed Essa
Colleague at Banque Misr UaeDubai, United Arab Emirates
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ME
Mohamed Eltawil
Colleague at Banque Misr UaeDubai, United Arab Emirates
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MA
Mohamed Ayman Salahaldin Mohamed
Colleague at Banque Misr UaeAbu Dhabi Emirate, United Arab Emirates
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AE
Ahmed Elabd
Colleague at Banque Misr UaeUnited Arab Emirates
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ME
Mohamed Elgouhari
Colleague at Banque Misr UaeDubai, United Arab Emirates
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HE
Hady Ellawendy
Colleague at Banque Misr UaeUnited Arab Emirates
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SH
Suzan Halawa
Colleague at Banque Misr UaeDubai, United Arab Emirates
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TA
Taher Abdelwahab
Colleague at Banque Misr UaeUnited Arab Emirates
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Kareem Mahdy
Colleague at Banque Misr UaeDubai, United Arab Emirates
View →
SH
Sanaa Hamad
Colleague at Banque Misr UaeRas Al Khaimah, Ras Al-Khaimah, United Arab Emirates
View →
MA
Mashael Ahmed Essa
Colleague at Banque Misr UaeDubai, United Arab Emirates
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ME
Mohamed Eltawil
Colleague at Banque Misr UaeDubai, United Arab Emirates
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MA
Mohamed Ayman Salahaldin Mohamed
Colleague at Banque Misr UaeAbu Dhabi Emirate, United Arab Emirates
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AE
Ahmed Elabd
Colleague at Banque Misr UaeUnited Arab Emirates
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ME
Mohamed Elgouhari
Colleague at Banque Misr UaeDubai, United Arab Emirates
View →
HE
Hady Ellawendy
Colleague at Banque Misr UaeUnited Arab Emirates
View →
SH
Suzan Halawa
Colleague at Banque Misr UaeDubai, United Arab Emirates
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TA
Taher Abdelwahab
Colleague at Banque Misr UaeUnited Arab Emirates
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1 education record
Bassem Zaki education
FAQ
Frequently asked questions about Bassem Zaki
Quick answers generated from the profile data available on this page.
What company does Bassem Zaki work for?
Bassem Zaki works for Banque Misr UAE.
What is Bassem Zaki's role at Banque Misr UAE?
Bassem Zaki is listed as Head of Customer Experience @ Banque Misr UAE at Banque Misr UAE.
Where is Bassem Zaki based?
Bassem Zaki is based in United Arab Emirates while working with Banque Misr UAE.
What companies has Bassem Zaki worked for?
Bassem Zaki has worked for Banque Misr Uae, Mashreq Bank, and Xerox - The Document Group.
Who are Bassem Zaki's colleagues at Banque Misr UAE?
Bassem Zaki's colleagues at Banque Misr UAE include Kareem Mahdy, Sanaa Hamad, Mashael Ahmed Essa, Mohamed Eltawil, and Mohamed Ayman Salahaldin Mohamed.
How can I contact Bassem Zaki?
You can use AeroLeads to view verified contact signals for Bassem Zaki at Banque Misr UAE, including work email, phone, and LinkedIn data when available.
What schools did Bassem Zaki attend?
Bassem Zaki holds Bachelor'S Degree, Bachelor Of Arts And Education from Minia University.
What skills is Bassem Zaki known for?
Bassem Zaki is listed with skills including Team Management, Banking, Team Leadership, Teamwork, and Customer Service.
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