At Raqam, we’re the complete operations partner for Web3 startups. We handle everything from finance and HR to governance and crypto management, so founders can focus entirely on building and selling their product.

As the inaugural operations team member, I took charge of Finance, HR, operational strategy, legal, and organizational structure, driving key initiatives to enhance efficiency and growth.- Developed and implemented comprehensive policies and procedures to streamline operations.- Ensured corporate governance and compliance with regulatory requirements.- Controlled budgets for contracts, equipment, and supplies, producing detailed performance reports for executives.- Embraced a servant leadership approach, fostering a safe and supportive environment for all employees.Organizational Strategy & Goals:- Spearheaded the development of a forward-looking organizational strategy with the company's founder and leadership.- Facilitated discussions to establish company-wide OKRs.- Aligned departmental goals with overarching company objectives, ensuring clarity and focus across teams.HR & Talent Acquisition:- Established and refined HR processes, achieving a 4-week average time-to-fill for positions.- Devised a global compensation model considering market dynamics.- Created Competencies Matrices and implemented performance review processes.- Developed procedures for raises and promotions, fostering career growth.Finance:- Orchestrated the organization of financial data, including forecasts and budgeting.- Managed the company's multimillion-dollar fiat and cryptocurrency treasuries.- Implemented robust financial controls and processes.- Directed staffing and managed team members within the finance function.

Leading Operations, Finance, Legal, HR, Strategy & AnalyticsOrganizational Design:- Led the organizational design project to create a new structure for the company that resulted in Vision Statement, Mission Statement, & Core Values- Designed the process including a proposal, plan of action, and desired outcomes- Conducted research, interviews, surveys and workshops to assess major pain pointsOrganizational Strategy & Goals:- Initiated and facilitated the process around creating an organizational strategy for the years to come- Rallied the company’s founders and leadership to discuss and identify key areas of focus- Created actionable plans for what we want to achieve the following year.HR &Talent Acquisition:- Expanded the company from 35 employees to over 100 within 1 year and with a limited budget- Created a compensation model - Set up both teams to function independently under one Director of People Operations- Set up an automated structure for Taxes and payroll- Set up a process around our international hiring- Setup performance reviews process- Setup raises and promotions processFinance:- Started and grew the finance function after having covered the work myself- Managed the company’s cryptocurrency treasury- Set up controls and processes within the function- Integrated the finance team with the finance teams of the subsidiaries- Led the staffing of our team, and managed them directlyData Analytics- As a believer in data-informed decision-making, I established a Data Analytics department- Worked with the analytics team to produce the following: - Rules & processes around data collection - Financial dashboards for project managers to monitor the financial health of their projects - Product dashboards for product owners to stay informed on product performance - Management reports around the financial health of the company - HR reports, metrics, and ratios

- First employee, wore so many different hats, created and grew the Operations department from scratch (0 to 13 people)- Designed policies and processes to increase efficiency within the organization- Created and implemented the pricing strategy- Directed and advised staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services- Created internal company policies- Planned, organized, directed, controlled and evaluate the operations of the company- Directed and controlled corporate governance and regulatory compliance procedures- Planned, administered and controlled budgets for contracts, equipment and supplies- Prepared reports and briefs for company executives to evaluate the overall performance of the company- Servant leader, and a firm believer in providing a safe and psychological space for all employees

Part-time professor at George Brown's School of Computer TechnologyBlockchain ArchitectureBlockchain Industry Applications

• Compiled reports about the political landscape of states and major U.S. metropolitan areas that development of organizational strategy in those areas;• Identified and reached out to government officials advocating for policy proposals;• Analyzed and developed potential policy resource needs for the Institute;