Seeking Excellence in Operations by Overseeing the Overall Efficiency and Effectiveness of Business Activities through:• Developing and Implementing Operational Procedures• Streamlining and Optimizing Day-to-Day Operations• Leading and Supervising Teams to Achieve Performance Goals• Conducting Regular Performance Evaluations and Applying Coaching Techniques• Recruiting, Onboarding, and Coordinating Employee Development Programs• Managing Employee Relations, Addressing Concerns and Handling Disciplinary Issues• Ensuring Compliance with ISO 14001:2015 and ISO 45001:2018 Regulations• Conducting Risk Assessment and Implementing Preventive Measures• Conducting Safety Training and Drills to Ensure Secure Work Environment• Implementing Performance Management Systems• Fostering a Positive Work Environment and Promoting Employee Engagement• Collaborating with Finance to Manage the Departmental Budgets• Contributing to the Development of Business Strategies

• Accomplishing restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieving restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Meeting restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Planing menus; estimating food costs and profits; adjusting menus.• Controling costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.• Publicizing the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.• Maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.• Maintaining ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.• Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Insuring that high end quality service is delivered to all customers by acquiring superior quality of raw materials; fulfilling the managerial position and retaining high profile, enthusiastic, and motivated employees• Demonstrating leadership and motivational qualities to achieve Star Way’s aims and objectives in delivering its vision• Setting an example to staff in regards to Star Way standards of professionalism, behaviors and output• Planning and managing branch’s team and activities to achieve targets• Ensuring the image of Star Way Bakery is positively projected at all times• Being responsible for health & safety within the branch• Proactively participating as a member of the middle management team• Developing a strong, efficient and effective team achieving their potential, through support andchallenge• To oversee the stock levels, through planning, ordering, monitoring by weekly stock-take, within thebranch and submitting the report to the Finance Manager• To oversee the receipt and storage of goods, ensuring stock rotation• To manage customer concerns and complaints in accordance with Star Way procedures• To keep all breakages and wastage to the minimum• To monitor absence, leave and sickness in accordance with the Star Way Policy• To manage the Branch budget, assisting in the preparation and planning of the budget and ensuringadherence to budgetary controls• To organize the banking of all takings on a daily basis• To prepare documentation (invoices/receipts/delivery notes) for the Finance Manager on a weeklybasis

Retain high profile employees to insure high quality service to keep the excellent reputation of the restaurant and good relation with customers• Higher sales margin• Preserve loyal customers• Maintain high quality service through selecting high profile employees and excessive training• Scheduling

Insuring high quality of service delivered to customers through checking all acquired items and made• Reduction of customer complaints• Reduction of money and products waste• Eliminating tips theft and insuring that amounts are shared as deserved

Handling incomes honestly as the outcomes and daily closing accounts• Closing accounts are 100% faultless• Checks are double checked before reaching customer’s hand

• Being accurate with orders• Delivering food to customer’s tables with passion and a smile

Playing a Supportive Role in the Operations and Assisting in Various Tasks related to Efficient Functioning of the Organization through:• Assisting in Day-to-Day Operations to Ensure Smooth Processes & Operational efficiency• Contributing to the Development of Streamlined Workflows• Collaborating with Colleagues to Meet Operational Objectives• Assisting in Basic Data Analysis to Identify Trends or Areas for Improvement• Preparing and Ensuring Documentation Complies with Organizational Standards• Providing Updates on Task Progress to Supervisors• Contributing to Quality Control Measures as Directed.• Seeking Opportunities for Professional Growth within the Operations Field• Contributing Ideas for Continuous Improvement• Addressing Basic Customer Inquiries related to Operations

Ensuring that the Market Management Team Leads in All Aspects of Safety, Health and Environment (SHE) by Developing and Driving Strategic Initiatives towards Continuous Excellence Mindset of ZERO Accidents and Incidents through:• Directing and Coordinating the Development and Implementation of the Market / Business SHE Strategy and Program• Improving Decision Making by Integrating SHE into Business Decisions• Coordinating Resources to Deliver High Quality Efficient SHE Support• Ensuring Compliance is Regularly Audited and Performance is Driven for Further Improvement• Ensuring Adherence to Company’s Principles and Policies including NCE, FCA and NER• Promoting Effective Communication of Successes, Learnings, and Recognitions• Implementing, Controling, Maintaining and Improving the SHE Management Systems• Leveraging SHE-PM to Monitor Results, Analyse Performance and Improve Decision Making• Providing Coaching & Support to Corporate Functions in Order to Achieve the Market / Business SHE Objectives• Ensuring Appropriate Management of Performance Data• Identifying Expertise and Good Practices and Ensure Proper Communication

• Worked with regulatory bodies on ensuring the sites meet all local, national, legal and Nestlé standards on Security, Safety, Health and Environment• Deployed, monitored and provided advice on national/regional SSHE strategy, policies, and standards to achieve excellent sustainable results• Managed SHE teams responsible of maintaining secure, healthy and safe workplace; and delivering environmentally sustainable results• Drived Safety Risk Assessment and Environmental Impact Assessment to develop and implement SSHE strategy and improvement action plan• Developed and deployed internal SHE audits and inspection systems• Reduced the sites' environmental impact in areas of COD, hazardous & non-hazardous waste, dioxide carbon emissions, water & energy consumption• Lead Zero Waste to Landfill Program by design of the sites• Lead the qualification of the sites: OHSAS 14001, OHSAS 45001• Lead digitalization of SHE team records by focusing on development of KPIs & Dashboards• Acted as site coach for Nestlé Behavioral Based Safety (BBS) Program and supporting the operational team in the deployment of Hazard Identification Program at the sites• Developed a thorough understanding of the Nestlé Machinery, Electrical, Permit-to-Work and Chemical Safety Programs and supporting deployment in the sites• Established safety procedures & effective controls for the Management of Change, Safety Management of Contractors & Commissioning of new equipment and machines• Developed and implemented Pandemic Preparedness programs• Worked on an agenda to eliminate major site risks; developed, implemented and monitored the investment plans to reduce or minimize SHE risks on sites• Conducted trend analysis & sharing results from the incidents, near misses, safe behavior observations and deep compliance audits• Determined and delivered training needs• Ensured that SSHE related critical data and records are maintained with integrity

• Provided Support to Project Implementation Launch by Implementing Mobilization Activities• Managed Central Warehouses and Stock Monitoring• Secured the Best PO by Negotiating Prices in terms of Cost v/s Quality and Timely Delivery Competitiveness• Ensured the Establishment and Implementation of Logistics and Support Policies and Procedures• Developed Yearly Inventory Plans to Oversee Inventory Prospects• Coached, Motivated, Retained Staff, Developed Individual as well as Team Capabilities• Ensured my Team has Proper Resources to Conduct Daily Activities and Achieve Objectives• Assessed, and Recommended Supplier Tenders, Bids, Quotations and Proposals while Benchmarking Info • Established and Negotiated Contract Terms • Presented the Costing to Management and Completed the Price list or Raw Materials and Services. • Prepared the List of Trades through Comparative Analysis Documents related to Specs, Price, Delivery Conditions, and Mode of Transportation

Facility Management Officer Duties:• Oversaw the implementation of policies, procedures and control all areas under jurisdiction to ensure all relevant procedural/legislative requirements are fulfilled while delivering a quality and cost-effective services• Identified and suggested the improvements and modifications to routine administrative procedures in order to ensure the highest standards of administrative support to business activities• Delivered high quality cost effective services in terms of health, safety, security and environment • Monitored the work performance of Service Contractors• Participated in developing the scope of work for minor contracts• Developed and maintained a continuous communication with all stakeholders to simplify the work related to the department• Ensured that all departmental reports are prepared timely and accurately and meet department requirements, policies and standards• Ensured that Safety, Environment, Quality and Quantity are given top consideration prior to conducting any services• Prepared/Updated Admin Service assets list• Assigned, Reviewed and Assessed the work of subordinatesCNC Plasma Machinist Duties:• Created AutoCAD Drawings and Developed Designs• Displayed the Best-Use of Concerned Metal Sheet Using SigmaNEST Nesting Software• Performed Daily Machine Startup and Shutdown Procedures on CNC Cutting Machine• Selected the Proper Consumables (Carbon or Metal-Coated Carbon Electrode, Gas Nozzle) and the Proper Electric Current and Gas Pressure according to Thickness and Type of Metal, Backed Up by Data on Charts • Staged Raw Materials at Each Work-Center for the Day’s Production • Performed Minor Maintenance, Maintain Equipment Cleanness and Report Equipment Deficiencies • Ensured Production Schedule Follow Through as Allocated • Monitored Assist and Resonator Gas Levels and Recommended Supply Requirements for Daily Production

Retain high sales margin and an interactive atmosphere with my colleagues and customers.