Teaching & Mentoring cadets on The Gliding Induction Course (GIC) and Progression onto the Gliding Scholarship (GS) and gaining wings Commendations:ILM Introductory Certificate in First Line Management (Level 3) City & Guilds Licentiateship in Youth Leadership and Training (Level 4)

level 2 Food Safety

Handle incoming calls from customers effectively and efficiently;Identify, record and resolve customer complaints or issues professionally;Use various computer systems to update/maintain and create customer records accurately;Handling some more complex queries and issues, making sure they are all resolved quickly and efficiently;Provide accurate information in a professional and helpful manner by collecting and assessing relevant data and information from various sources such as departmental guidance, customer records/systems, managers and other relevant business units;Process electronic work & digital information;Reply to internal messages;Be responsible for identifying your own learning needs;Help with general administrative duties.

Providing support to Universal Credit, Jobseekers Allowance, Employment and Support Allowance & Income Support customers.Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world.Building positive relationships with customers that encourages, motivates and builds trust.Developing an in-depth knowledge of local employment opportunities, recognising the roles that our Partners and Employers have in helping our customers secure employment.Making timely decisions, based on customer needs, and referring them to appropriate help and support.Additional roles undertaken -Team Engagement OfficerFire & Bomb WardenMental First Aider

Welcome guests to the restaurantProvide accurate wait times and monitor waiting listsManage reservationsAccompany customers to assigned dining or bar areasProvide menus and announce Waiter/Waitress’s nameGreet customers upon their arrival and departure of the restaurantCoordinate with wait staff about available seating optionsAnswer incoming calls and address customers’ queriesDealing with customer feedbackAssist wait staff as needed

• Preparing alcohol or non-alcohol beverages for bar and restaurant patrons• Interacting with customers, taking orders and serving snacks and drinks• Assessing customers’ needs and preferences and making recommendations• Ensure great presentation by dressing dishes before they are served.• Coming up with original ideas for events• Agreeing budgets and timescales with the client• Researching venues, contacts and suppliers• Negotiating prices with suppliers and contractors• Booking venues, entertainment, equipment and supplies• Hiring and supervising contractors such as caterers and security• Publicising the event• Making sure that everything runs smoothly on the day• Ensuring that health, safety and insurance regulations are followed• Managing a team• Brainstorming and implementing event plans and concepts.• Handling budgeting and invoicing.• Liaising and negotiating with vendors.• Negotiating sponsorship deals.• Handling logistics.• Updating senior management.• Managing branding and communication.• Developing event feedback surveys.

Assistant Night Manager key responsibilities:Receive Pass over from the Late Duty Manager.Count Management safe and sign float book.Deal with late check In's & Control of the switchboard.To ensure that the building is secure.To ensure that the Guest Service Staff duties are carried out efficiently and all public and back of house areas are maintained to a very high standards.To print bed sheets - listing all Guest in House.Post all relevant bar and restaurant charges.Generate Folio Balance and Room Rate Report.Follow the list of Night Audit procedures and generate the relevant reports for the relevant departments.Cash up the bar, dealing with all forms of payment.Run the relevant back up and sign the logbook, inform Management & Accounts of any discrepancies.Print registration Cards.Programme Early Morning calls and organise taxis and ensure ordered newspapers are ready.Ensure porterage is organised for groups checking out.Count float and drop any cash taken.Training and development of Guest Service Staff and maintain training logs.Pass over to the early Guest Service Staff and Early Duty Manager.Upkeep working area to a high standard of health and safety.

Making a visit to a beneficiary’s home to find out what help they needUndertaking research and signposting beneficiaries to sources of helpCompleting a form to establish any financial support they require from the AssociationKeeping the beneficiary updated by phone or in personWorking closely with the Area Welfare Officer to complete each ‘case’ successfully

interdisciplinary education in the fields of stem cells, regenerative biology, tissue engineering, and clinically focused human biology and pathology, with the aim of preparing students to perform research that can be applied to regenerative medicine therapies.

collect blood samples from patientspractice proper patient identification, especially when working on hospital floorslabel vials with patient names and datesdecipher the best method for drawing blood depending on the specific patienttransport all specimen samples to a nearby laboratorycentrifuge blood samples, depending on if this is allowed in the state you are working inexpect to work with a large number of patients varying in age and health statusbe friendly, courteous and sympathetic when it comes to working with patientskeep your phlebotomy cart or station well-organized at all timespractice infection control standards at all times when working with patients and equipment

passing instruments like scalpels to pathologiststaking tissue samplesweighing organs as they’re removed from a bodytaking samples for lab analysisrecording the findings of a post-mortem examAfter a post-mortem, you'll help to reconstruct and clean the body ready for storage or release to an undertaker. With experience, you might help forensic pathologists examine murder victims.day-to-day duties also included :making sure instruments are clean, sterile and ready for usereceiving bodies into the mortuaryplacing the deceased into cold storage unitskeeping accurate recordstracking property and samples of the deceased

Fashion Cares 2006-2008discussing what the client wantscoming up with original ideas for eventsagreeing budgets and timescales with the clientresearching venues, contacts and suppliersnegotiating prices with suppliers and contractorsbooking venues, entertainment, equipment and supplieshiring and supervising contractors such as caterers and securitypublicising the eventmaking sure that everything runs smoothly on the dayensuring that health, safety and insurance regulations are followedmanaging a team

organising deliveriesmaking sure the bar is stocked and well maintainedmaking sure customers are served quicklyrunning the bar in line with health, safety and legal regulationsrecruiting, training and supervising bar staff and kitchen staffstocktakinghandling wages, book-keeping and accountsbuilding good relationships with breweries, suppliers and customerscarrying out plans to maximise sales