• Led strategic customer service projects implementing the product-as-a-service strategywithin Insurtech• Specified and launched new digital customer service channels in collaboration with externalpartners applying the lean startup methodology• Conducted cost-benefit analyses of service partners to identify potentials for optimization• Managed external partners

• Led the technical evolution of the Grohe Sense Guard (Intelligent Water Security System) incl. product vision based on customer personas and product positioning within the insurance landscape• Managed an agile team consisting of 8 team members (embedded software engineers, hardware engineers, quality manager) • Built up a SCRUM team incl. onboarding of new team members • Led commercial negotiations with telecommunication providers (LTE-M and NB-IoT)• Managed external development partners

• Managed the “Grohe Connected Water Security" product portfolio and its market positioning• Managed internal and external stakeholders along the development process of new features and products• Conceptualized and executed design thinking workshops with insurances and end-consumers• Supported the organization’s agile transformation (SCRUM)

• Managing a global multimillion own branded smartphone and tablet portfolio • Supporting the strategy development for Vodafone's own branded smartphones• Account manager for Vodafone's national subsidiaries and interface to supplier• Identifying market opportunities and developing corresponding products and propositions • Developing sales in emerging markets by offering smartphones for the “Bottom of the Pyramid” resulting in overachieving the sales targets by 40 %• Guiding a cross-functional project team for selected products

Trainee program for Master’s graduates with project rotations of 3 - 6 monthsSelected projects:• Created a go-to-market strategy to enter the DACH region’s medical technology sector• Assisted in the development of a new hardware subsidizing model for Vodafone smartphone plans• Conducted a growth opportunity analysis to identify additional business drivers • Developed a strategy for targeting the e-health market • Designed and implemented solutions to improve Vodafone’s customer experience(incl. customer-journey mapping)

• Assisted in creating sustainability strategies for Brazilian technology companies

Abacus Medicine is a parallel importer of pharmaceutical products.Tasks:• Conceptualized and executed the German market entry strategy• Created a pricing model to conduct margin calculations • Selected suitable products for the German market based on a detailed market analysis

• Assisted in improving an industrial company’s internal communication strategy

Tasks: - Searched for potential candidates, independently pre-selected candidates and interviewed them for the further recruitment process- Maintained and updated an internal data bank with potential candidates and their corresponding skills to ease the search for potential employees