Bastien Baillau Email & Phone Number

Saint-Barthélemy

Comté De Mayo, Irlande

Restaurant George V, Drawing Room et Cottage Restaurant par le chef Liam Finnegan- Superviser et contrôler les activités du personnel de salle avant, pendant et après le service. - Susciter la vente et garantir la satisfaction du client. - Valoriser et promouvoir les produits- Evaluer les collaborateurs- Coordonner le service en salle et en assurer l'excellence. - Audit Forbes 100% taux de réussite Drawing Room. - Accueillir les clients à leur arrivée. - Servir les aliments et les boissons conformément aux procédures. - Conseiller les clients sur les plats et les vins. (Vins du monde, France, USA, Italie..). - Formation des nouveaux employés. - Vérifier les factures et encaisser les clients. - Respecter les normes HACCP. - Veiller à la satisfaction des clients. - Respecter les standards Forbes. - Vérifier la facturation et signer les "offerts".- Effectuer les commandes, les réquisitions et les bons de retour nécessaires auprès de l'économat pour le département F&B. - Gestion des stocks. - Utilisation du logiciel Micros.

Saint-Barthélémy

Restaurant Beach House Mediterranean cuisine by Cédrik Ollivault. - Coordinate and ensure excellence of the service. - Greet guests upon arrival. - Serve food and beverages according to procedures. - Advise customers on food and wine. (Wine of the worlds, France, Italy, USA etc...). - Take orders efficiently and pass on tasks to staff. - Train new employees. - Check bills and collect money from customers. - Adhere to HACCP standards. - Ensure customer satisfaction. - Comply with LQA standards. - Comply with Forbes standards. - Check invoicing and sign "offers". - Making orders, requisitions and necessary return slips with the commissary for the F&B department. - Stock management. - Use of Micros software. - Opening of the Beach House restaurant. - Tripadvisor Challenge 60th for the top 10 best restaurants in Saint Barthélémy.

Nîmes, Occitanie, France

Bistronomic restaurant sign by Pierre Gagnaire. - Coordinate and ensure excellence of the service. - Greeting guests on arrival. - Take reservations.- Serve food and beverages according to procedures. - Advise guests on food and wine. (Wines from Languedoc Roussillon). - Take orders efficiently and pass on tasks to staff. - Train new employees. - Stock management. - Check bills and collect them for customers. - Comply with HACCP standards. - Ensure customer satisfaction. - Comply with LQA standards. - Check invoices, sign "offers". - Execute orders, requisitions. - Use of Lightspeed software.- Use of The Fork software.

Saint-Tropez

Restaurant Dolceva sign by Marco Garfagnini. - Setting up tables before service and cleaning them after service- Take reservations- Greet customers as they arrive - Serving food and drinks in accordance with procedures - Advise on food, wine and cocktails (French and Italian wine). - Take orders efficiently and pass on tasks to staff- Checking out and cashing customers- Room service- Compliance with HACCP standards- Ensuring customer satisfaction- Compliance with LQA standards- Use of Micros software.

Saint-Tropez

- Setting up tables before service and cleaning them after service- Take reservations- Greet customers as they arrive - Serve food and drink according to procedures - Take orders efficiently and pass on tasks to staff- Checking out and cashing customers- Room Service- Adhering to HACCP standards- Ensuring customer satisfaction- Compliance with LQA standards

Nîmes, Occitanie, France

Bar and Tapas sign by Pierre Gagnaire. - Taking orders- Personalized advice to clients- Tailor-made drink preparation - Development of new recipes- Cash management- Welcoming customers - Recommendations to clients- A la carte beverage preparation - Inventory of stocks - Training of new employees

Nîmes

Duende ⭐️⭐️ Restaurant Gastronomique par Pierre Gagnaire.

Nîmes, Occitanie, France

24 weeks of practice over 3 years of training - Banquet - Spa - Kitchen Brasserie - Gastronomic restaurant service - Brewery Service - Night Audit - Accomodation Service - Gastronomic restaurant cuisine

La Clusaz, Auvergne-Rhône-Alpes, France

- Customer reception and information - Switchboard - Manual and computerised note-taking - Layout of the customer reception area - Supply of cards and keys to customers

La Clusaz, Auvergne-Rhône-Alpes, France

- Welcoming customers on their arrival- Serving food and drinks in accordance with procedures - Wine service and product presentation- Taking orders efficiently and handing over tasks to staff- Making the bills and collecting customers- Compliance with HACCP standards - Customer Satisfaction Guarantee

Nîmes, Occitanie, France

Bistronomic restaurant sign by Pierre Gagnaire. - Set up the tables before serving and clean them afterwards. - Take reservations - Welcoming customers on their arrival - Serving food and drinks in accordance with procédures - Taking orders efficiently and handing over tasks to staff - Making the bills and collecting customers - Compliance with HACCP standards - Customer Satisfaction Guarantee

Education record

Baccalauréat, Literature