Suma Shank Email & Phone Number

Toronto, Ontario, Canada

- Participated in bi-weekly meetings for Sprint Review and Sprint Planning, collaborating closely with the Scrum Master.- Facilitated Scrum review and retrospective ceremonies, implementing insights to enhance team efficiency. - Conducted workshops and walkthrough sessions to gather and review requirements from business process owners, Subject Matter Experts (SMEs), and Security Audit teams.- Facilitated Product Backlog refinement sessions with the scrum team to refine, prioritize, and estimate user stories, working with the Product Owner to create, groom, and manage a Product Backlog and User Stories on JIRA. - Worked alongside the Scrum Master to address challenges, resolve conflicts, and remove impediments, resulting in increased team velocity.- Supported QA by documenting and executing test cases, carried out UAT, and conducted product demos for users. Additionally, created and implemented basic SQL queries for QA testing and report/data validation.- Collected, analyzed, and summarized data and business requirements, defined and designed workflow diagrams, and evaluated proposed solutions. Utilized a variety of data analysis and organizational tools to uncover insights.- Produced requirement specification documents using JIRA/HP-ALM, and crafted activity and use case diagrams in Confluence. Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams utilizing UML.- Collaborated extensively with different software and business teams to identify and promote innovative solutions, aligning with long-term product roadmaps and attaining business goals.- Ensured the inclusion of appropriate features in product releases while maintaining a focus on user experience and business relevance.- Provided guidance and mentorship to junior analysts in their project tasks, helping them navigate through the use of new tools and applications.

Toronto, Ontario, Canada

- Managed the project life cycle comprehensively, guiding it from conceptualization to completion, employing Agile methodology.- Provided recommendations for development projects within business areas and system usage.- Facilitated interviews, brainstorming, and workshop sessions with key stakeholders and business users to gather information on business processes and user requirements.- Developed technical specifications by converting business requirements using Rational UML.- Participated in the creation and management of a risk register, categorizing and highlighting potential risks.- Collaborated with Agile development teams to deliver new products, translating business requirements into user stories.- Produced a Requirement Traceability Matrix, wireframes, and activity flows through the documentation and analysis of gathered requirements using Visio, Excel, and Word tools. Progress reports were published on Jira, and solutions were recommended.- Performed integration analysis across the entire enterprise for a business application and delivering customized enhancements.- Worked directly with project managers and the internal security team to communicate requirements and defect reports clearly- Generated daily requirement reports to streamline job processes and reduce redundancies.- Developed and executed test plans and scenarios aligned with business requirements, ensuring accurate implementation of test scripts and confirming their alignment with scenario descriptions.- Analyzed the current state (AS-IS) and the desired future state (TO-BE) to assess impacts and conduct initial assessments.- Created daily requirement reports to streamline operational processes and minimize redundancies in job tasks.- Conducted research, performed analysis, and offered recommendations to assist account managers and business users in decision-making.

Toronto, Ontario, Canada

- Gathered requirements through interviews, document analysis, requirements workshops, business process descriptions, and workflow analysis.- Produced a comprehensive business requirement document by conducting Joint Application Design (JAD) sessions with stakeholders from the Business Area, IT groups, and the Application Development Team.- Conducted in-depth interviews with SMEs and stakeholders, meticulously documenting requirements in a format accessible to business users and technical personnel.- Managed expectations from both clients and vendors, anticipated potential issues, and communicated turnaround times. - Conducted Gap analysis to identify existing technologies and documented enhancements. Created process flows for both 'As-Is' and 'To-Be,' utilizing Visio diagrams, workflows, business rules, and other processes.- Identified, gathered, and documented stakeholder requirements through BRDs and use cases.Used a requirement traceability matrix with backward and forward traceability to see if the requirements were met.- Utilized a requirement traceability matrix for backward and forward traceability to meet requirements.Successfully designed and developed project document templates based on the SDLC methodology in the Waterfall project delivery model.