- Accountable for P&L of my Unit which covers of 4 Countries and generating ~ $5-6 Million Business every year with Subscriber base of ~200 million. - Very Good understanding of Business and company OKRs. Mapping same OKRs with departments KPIs. - Take strategic decisions, streamline, and maintain the 3Ps triangle (purpose, people, and processes). - CXO Level management on program status, Roadmap and Strategic decisions - Client Relationship management - Establishing and maintaining the strong relationship with client. Connecting with keys stakeholders and executives to ensure successful deployment and adoption of the program. - Managing End to End my Client Unit from requirement gathering, PO generation, delivery planning, execution, and Revenue recognition. - A competent professional with 7.5 Years of experience in Project Management, Head of Operation, Program management and technical client Unit Detector in BI System, BigData and telecom (OSS/BSS) domain. - Worked on / Managed Ops department BHAG project against MSO contract to ensuring Process are automated to provide High quality output with less human efforts. Reduced man-days efforts from 4.5% to 3.4 % per Client/ country in 2021. - Managed Operation & infrastructure processes and lifecycle. Contribute to optimisation of operational processes as well as continual service improvement. - 5 years of international/ client site experience out of total 7.5 years. Exhibited excellence in working with cross cultural teams and vendors at Global level. Stakeholder Management at mid/senior levels. - Has proven in taking independent responsibility as well as contributing as a productive team member and shown capability in motivating and leading team. Managed team of 40+ People. - E2E knowledge of Business Intelligence in Telecom environment with expertise in discussing, implementing, and delivering the scope and project within timeframe.
Listed skills include Microsoft Excel, Microsoft Office, Powerpoint, Microsoft Word, and 18 others.