• Led digital transformation initiatives for multiple companies across the EMEA region.• Provided management consulting services and crafted strategic business plans for various industries, including Telecoms and Media.• Implemented systems and processes supporting the drive to become a data-driven organization resulting in cost savings and increased revenue• Designed and implemented real-time Business Intelligence platforms for over 10 million data records per month.

• Responsible for Product and Pricing (strategy and operations).• Created and implemented a strategic business plan to target large Pan-African corporations.

• Led technology strategy and operations.• Created a new 'Tech & Consult' division to diversify the product portfolio.• Conducted management consulting exercises and created a long-term and strategic business plan for one of Africa's largest telcos

• Oversaw a team of 90+ IT specialists across MEA. Ranging from Information-Security, Business Intelligence, Desktop Support, Networks, DataCenters, Software Development, CRM, Billing and Database administration• Strategically rolled out the IT strategy in line with the overall business plan.• Designed and created a real-time Business Intelligence platforms for over 5 million data records per month.• Instrumental in the design, development, and implementation of the Middle-East's first premium content streaming platform (OSN Play).• Designed and managed the Middle-East's largest merchant recurring card-payment platform in collaboration with the main card-payment providers.• Overall responsible for Cyber / Information Security• Established 'Business Services' Team (an internal team of Project Managers / Business Analysts) in order to improve the companies' operations and customer experience• Interim management of various departments: - Call Center of 150+agents across 4 countries - Accounts Receivable - Facilities (for the period where we needed to build 2 HD Live Sports Studios)

• Successfully delivered a new CRM and Billing platform, from user-specification gathering, budgeting, board presentations to technical installation and user-testing.• Designed and created the company's first centralized reporting and Business Intelligence platform based on 12 data sources with millions of transactions per month (ranging from customer interaction data to financial records).• Created and managed a team of senior project managers, business analysts, and process specialists• Interim management of Call Center, Facilities, and Accounts Receivable teams.• Project managed the construction of 2 HD broadcast studios.

- Solution architect for CRM & Billing, Conditional Access and mediation systems- Document the technical and commercial proposals for potential customers- Perform Business Analysis at potential clients

Directed multiple successful projects for the implementation of CRM, Billing, andContent encryption systems for companies in China (CCTV), Hong Kong (TVB),Macau (Macau Cable TV), Thailand (MWeb), South Africa (MultiChoice/DSTV, MWeb,Naspers), Australia (TVB), USA (TVB), Russia (Moscow Cable TV), The Netherlands(MultiChoice, Canal+) and United Arab Emirates (Showtime / OSN)

Directed multiple successful projects for the implementation of CRM, Billing, andContent encryption systems for companies in China (CCTV), Hong Kong (TVB),Macau (Macau Cable TV), Thailand (MWeb), South Africa (MultiChoice/DSTV, MWeb,Naspers), Australia (TVB), USA (TVB), Russia (Moscow Cable TV), The Netherlands(MultiChoice, Canal+) and United Arab Emirates (Showtime / OSN)