Alex Batchelor Email & Phone Number

Sterling, Virginia, United States

• Strategically coordinated deliveries, effectively overseeing the successful handling of over 5,500 packages and the management of 15 drivers within a single shift, surpassing weekly performance targets and ensuring timely and accurate deliveries.• Maintained an exceptional 98% on-time delivery rate, week over week, significantly contributing to a 33% increase in customer satisfaction scores.• Thrived in high-pressure environments, exhibiting meticulous attention to detail and independent workload management, resulting in seamless operations and satisfied customers.

• Quickly mastered product knowledge, absorbing detailed information about various eyewear products, allowing for effective customer guidance and immediate sales impact within the first few weeks.• Established rapport with customers through attentive service and insightful discussions on eyewear trends, directly contributing to a welcoming store atmosphere and customer satisfaction during my tenure.

Sterling, Virginia

Designed visually engaging and effective training materials using best practices and user-centered design principles, improving learner engagement and key performance indicators.Redesigned safety signage and digital presentation graphics to simplify messaging and increase impact, resulting in improved safety ratings.Utilized design software to create high-quality graphics for various projects, enhancing the learning experience for new hires and training attendees.Established an internal knowledge base system, resulting in a 45% reduction in routine problem and permissions request tickets.Successfully transitioned the team to Slack for improved communication and collaboration.

Sterling, Virginia, United States

• Enhanced inventory management productivity by implementinginnovative solutions, demonstrating problem-solving skills and attentionto detail.• Collaborated with cross-functional teams, improving communication andcoordination.

Chantilly, Va

• Organized youth club activities to facilitate social learning, teamwork, and leadership development through engaging play.• Maintained equipment inventory to ensure seamless operations and readiness for all sessions.

• Produced over 100 detailed and high-quality illustrations of design andutility patents for filing at US Patent & Trademark Office• Mentored and coached new associates, resulting in significant productivity improvements and success in workflow, time management, and case management• Collaborated with multiple stakeholders and product engineers to assessand modify designs, resulting in increased design efficiency and moreeffective solutions• Led a team of 5 designers, coordinating tasks and priorities to exceed customerneeds and expectations, demonstrating leadership and teamwork abilities

Bachelor Of Fine Arts - Bfa, Computer Game Design

Created art assets for both desktop and mobile games.

Associate Of Science, General Studies