• Work closely with School Foodservice Department Administrators and Support teams to develop project plans, prepare data imports, and monitor all aspects of the software implementation process.•Track and report on key project deliverables, assess project needs and adjust project plans as needed•Adhere to company and industry best practices, techniques, processes, and procedures in the delivery of support by engaging in special projects to support the success of our customers•Provide written and verbal step by step instructions to be understood by customers and team members