Batool Naqvi Email & Phone Number

Sugar Land, Tx, Us

Sugar Land, Texas, United States

- Scheduled compensation/pension claim diagnostic appointments for veterans based on regional availability of facilities and VA expectations while utilizing mapping software’s and other tools- High ability to respond to patient inquiries and resolve patient issue- Performed high volume calls averaging 40-50 calls per day, scheduling appointments, and performing verification according to provider rules and VA guidelines, documenting service requests- Coordinated scheduling among multiple parties, including patients, physicians, and facilities to accommodate preferences and urgency

Houston, Texas, United States

• Assisted with recruiting, interview scheduling, and postings on career sites for job openings and work descriptions.• Created Power Point Presentations for employee trainings that emphasized company services, client meetings, andcompany guidelines, which have been used for in company trainings.• Tracked results of Key Performance Measures by gathering data from respective departments, focusing on target vs.actual goals met for end of every business day.• Assisted consultants and accountants in the firm with client engagement and business strategies.

Houston, Texas, United States

• Performed office management functions• Assisted doctor/clinic owner with patients' documents• Completed administrative tasks related to patients• Dealt with checks received from insurance companies• Demonstrated proficiencies in front-desk reception within a high-volume and fast-paced environment