Chris Batson, Mba Email and Phone Number

Responsible for a team of eight Small Business Account Managers in the Upstate South Carolina, Western North Carolina, Tri-Cities TN and SW Virginia Areas.Creating a positive culture and instilling sales habits that help the team develop their territories and surpass targets through Salesforce territory prospecting, retail lead generation and closing sales of core products and above the network business solutions. Developing and mentoring employees to grow professionally and empower them to expand their careers. Training and implementing emerging technology sales tools such as Salesforce, Outreach, People.AI, Seismic, Alchemy, etc.Managing the team to hit budgets and individual targets while helping them grow professionally.Partnering with Verizon Retail leadership to help develop business acumen in the front line employees - to increase sales and quality leads that funnel to the business sales team.Developing and implementing sales strategies and plans to help grow market share and increase ARPA in the WNC , SW VA and East TN territories.2023 SMB Next Level Leaders of Leaders development program graduate.On 2024 National R2B Culture Tower. Focusing on Employee Engagement and volunteerism.

Acting Director for the WNC/TN territory. Led a team of 6 Senior Managers and 32 SMB Account Managers.Developed and implemented sales strategies to grow existing business and acquire new business.Communicated business initiatives from Senior Director to Senior Manager team.Weekly strategy meetings and coaching with Senior Managers to drive sales goals and initiatives down to the front line. Handled financial, budget, and sales reporting activities.Set 2024 Sales initiative strategy for territory and implemented actions and plans to drive results and hit budget.Inspired team performance by settings sales initiatives, empowering managers and their teams and implementing new contest to grow competition within the territory.On 2024 National R2B Culture Tower. Focusing on Employee Engagement and Volunteerism.

Develop, lead, and train Indirect Agent principles and their employees to identify and attain SMB sales and grow results in the Indirect Channel in the Western North Carolina, Upstate SC and Columbia, SC areas for 55+ total locations. Also support an agent B2B sales team out of Charlotte, NC.On Core team for initial Agent B2B National roll out. Helped develop rules of engagement, prospecting and roll up structure to I2B reps.Trained Agent leaders, management and reps on Salesforce CRM usage and techniques on the initial national rollout.Working with Agent management teams on developing and implementing training on new business products and services.Creating and implementing business training to increase business acumen, knowledge and comfort levels with front line reps.Advising Agent reps on prospecting strategies, funnel management and customer account management.Worked on national support bridges for agents; from system enhancements to iconic launches. Training on Above the network software business solutions that were new to the channel.

Consulting and implementing new technology that helps businesses run more efficiently; from Fleet & Asset Management to Mobile Cloud Security solutions.Relevant technology solutions implemented and supported: • Cybersecurity Solutions • IoT • Fleet Management/Asset Tracking • VoIP Systems • Mobilizing Workforces • Digital Signage • Disaster Relief/Backup Internet Solutions • Traditional Mobile Phone and Data Services • Machine to Machine SolutionsPartnering with Western North Carolina businesses in the 10 - 499 employee range.

Creating and maintaining Small and Medium Business Accounts in the Anderson County, SC area.Multi touch prospecting using a combination of Salesforce, cold calls, referrals and foot blitzing to identify and target potential clients for new business development.In-Store SMB Sales Specialist: Work leads submitted through retail location in tandem with my own outside prospecting to deliver results.Training and mentoring retail sales reps to expand their comfort and knowledge around the business sector as well as teaching them effective use of a funnel to maintain their own accounts and 'own their own business'.2018 Top SMB Specialist in New Logo (Greenfield) accounts in the Carolina/Tenn West territory.

Interim SMB Sales Manager of Upstate South Carolina territory from November 2018 - April 2019 while current manager was away from the business.Led a team of 5 SMB Specialists through remote leadership while maintaining leading results in my own territory. Communicated business initiatives from leadership down to Specialists.Worked with retail District and General Managers to drive business sales and deliver on key SMB metrics vital to the business.Monthly 1x1 coaching with Specialists to drive business sales results.

Solution selling through organic and strategic growth while also keeping customer satisfaction high.Maintaining current small business accounts while also prospecting and landing new business accounts. Consistently one of the top SMB producers in one of the top (#1 2015 and 2016 in Car/Tenn) SMB producing retail stores in the South East Market.Owning a leadership role within my team and making sure everyone is meeting their individual and team goals through positive attitudes and productivity.Striving to make every customer a promoter and setting them up for success with their technology needs while making sure all of their expectations were met.Completed 'Free 2 Lead' leadership development program in 2015.'It's My Verizon' award winner in October 2015 for customer service excellence. Chosen to be a mentor in the New Employee Development program in 2016 and 2017.

Identified an opportunity for the company to increase sales by utilizing the internet. Implemented a new internet sales department perfecting the process. Responsible for managing ads, processing documentation for sales, customer service and closing the sale.Sales results were a 20% increase in units sold in the twelve months ending 2010.2010 was also the most profitable year in the company’s 37 year history. Took the initiative to redesign the company logo resulting in a cleaner, more modern look that brought distinction to the 37 year old brand.